Terms & conditions
General
- Conditions of entry are subject to Government and other regulatory legislation, health orders, directions and mandates that require compliance by law.
- Admission price includes rides, shows and attractions except for food, merchandise, photo sessions, pay per use facilities (skill and video games etc), or optional add-on experiences.
- We reserve the right to deny admission to persons under the age of 14 unless accompanied by a supervising companion aged 16 or older.
- Published times of shows or attractions may vary and are subject to change or cancellation without notice due to adverse weather conditions, maintenance activity or other operational reasons. Shows begin when venues reach capacity or performance starts.
- The operation of rides may vary from advertised without notice due to adverse weather conditions, maintenance activity or other operational reasons
- No food or beverages may be brought into the Dreamworld or SkyPoint premises. No alcohol, glassware or commercially prepared food or beverages may be brought into WhiteWater World.
- No eskies or coolers are permitted into the Dreamworld or SkyPoint premises.
- No alcohol or drugs of any type shall be bought onto the premises and you may be refused entry or evicted if we reasonably believe that you are adversely affected by drugs or alcohol.
- No glassware or sharp objects may be bought on to the premises.
- No animals may be brought onto the premises, except assistance or companion animals.
- Frisbees, balls, inflatables or other devices that may jeopardise the safety of others or impede staff are not permitted.
- Scooters, skateboards, bicycles, roller blades or other equipment that may interfere with pedestrian traffic are not permitted.
- The design and systems of the Coast Entertainment Holdings group of companies are protected by copyright and other intellectual property rights. You must not infringe those rights.
- Vehicles are parked at your own risk. The Company will not be responsible for loss of, or damage to any vehicle, accessory or contents in, or on any vehicle.
- Smoking, vaping and use of e-cigarettes are permitted in designated areas only, no food or beverage may be consumed in designated smoking areas under Queensland Law.
- The Company reserves the right to refuse entry or remove guests from the property for vandalism, stealing, offensive behaviour, offensive clothing, queue line jumping, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with these Conditions of Entry.
- The company reserves the right to inspect your bags or other goods in your possession immediately upon request for security purposes.
- Any photographs, videos or sound recordings taken by you must be for personal use only. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited.
- The Company reserves the right to photograph guests at any time for security purposes or for use in connection with the promotional activities and general commercial operations of the Company. You expressly agree to the use of your image and likeness for these purposes without compensation.
- The use of image recording devices is not permitted in any change room or bathroom facility.
- Please report any incidents to staff immediately.
- Tickets, vouchers and passes must be original, display an expiry date and be presented prior to that date, Photo ID and matching signatures are required on request. Fraudulent use will be referred to the police.
- Please be advised that appropriate swimwear is required to be worn for all water park activities/slides.
- For the safety of all guests, swimwear with rivets, belts, exposed zippers, metal ornamentation, long pants and denim material is unable to be worn during any waterpark activity. Eyewear is permitted only on selected slides.
- Guests may not display anything that contains obscene, foul, profane, illegal or unacceptable language, photos, images, symbols, or phrases, etc.
- Please be advised that appropriate footwear must be worn at all times, except in the case of experiencing rides where loose footwear requires removal.
- Accommodation can be made for individual cases of severe allergies which cannot be catered for by Dreamworld food outlets. In these cases, guests are more than welcome to bring home packed meals (not commercial food). Please ensure to discuss your requirements with our Guest Services team prior to your visit for appropriate arrangements.
- Physical restrictions (including height, weight and age) may apply on some rides and attractions for safety or operational reasons. Please refer to displayed signage, our website or Guest Services for specific details.
- Riders must be in good health and free from any potentially adverse medical conditions. You should seek medical advice if uncertain
- Guests with pre-existing medical conditions, injuries or disabilities should refer to displayed signage or our website for specific details and present to Park Health before attending any of our rides, slides and attractions to determine specific ride suitability.
- Further specific restrictions may be displayed throughout the park via signage announcements and or staff communication, you must obey these.
WhiteWater World Specifically;
- WhiteWater World is open seasonally, find out more here.
- We recommend that you wear appropriate footwear, swimwear and clothing at all times for your safety.
- We ask that swimmers shower before entering the water.
- Children should be toileted prior to entering the pool and regularly whilst swimming.
- Children under the age of 3 must wear swimming nappies or tight bathers that will contain any faecal accidents, board shorts or loose clothing are not permitted.
- People who have had diarrhoea within the last 48 hours must not enter the water.
- Lifeguards and/or team members cannot supervise children. Adults/carers must actively supervise the children they are responsible for and comply with Royal Life Saving Australia Keep Watch guidelines. Refer to; https://www.royallifesaving.com.au/families/at-the-local-pool/drowning-prevention/keep-watch-at-public-pools
- Royal Life Saving Australia recommends that children under the age of 11 be under the constant supervision of a person 16 years or older.
- There are inherent risks in the participation in or on an amusement ride, waterslide, device, attraction or the interaction with animals. You, by your participation, accept the inherent risks of which a prudent person is or should be aware of. You should consider this participation an exercise in good judgement and act in a responsible manner while using the facility.
- Adults / carers are responsible for persons under their supervision.
- You must act with good judgement and consideration, both for yourself and others, and refrain from behaviour which could affect your safety, the safety of others, the safety of the amusement ride, waterslide, device, attraction, or the safety of the animals.
- You must obey all reasonable written and verbal instructions and warnings, given by the Company and its staff including the Lifeguards or Operators of any amusement ride, waterslide, device, attraction or animal handlers, without objection.
- You must use, as instructed, all safety equipment provided when participating in any amusement ride, device or attraction.
- You are responsible for your own personal property. Lockers are available.
- Lockers are available for hire. The Company is not responsible for any loss or damage to personal property.
- The Company takes all reasonable steps to provide you with a safe and enjoyable park. However, the Company will not be liable for any person in respect of the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of The Company) or otherwise.
- In these Conditions of Entry, the Company refers to the Coast Entertainment Holdings group of companies and includes the owner and operator of Dreamworld, WhiteWater World and all employed staff.
- Dreamworld, WhiteWater World and SkyPoint products and services are non-transferable and not redeemable for cash and will be cancelled without refund if used by anyone else.
- Refunds on Dreamworld, WhiteWater World and SkyPoint products and services are only available in accordance with the Australian Consumer Law and will not be granted for change of mind.
- Dreamworld, WhiteWater World and SkyPoint products and services cannot be on-sold to another party or third party for re-sale to customers and will be cancelled without refund if used by anyone else.
- Dreamworld, WhiteWater World and SkyPoint reserve the right to run limited time promotions including but not limited to discounted products, value additions and new products offered for a specific period only.
- Promotional activity is subject to end at the discretion of Dreamworld, WhiteWater World and SkyPoint.
- Limited time promotional prices or offerings are only available for their specified promotional period and once ended, will no longer be available for purchase.
- Refunds or price adjustments will not be offered for purchasers who have missed out on a particular promotion.
- Special promotions may have additional terms and conditions that apply. Please refer to the "Special Promotions" section below for full details and review all applicable terms and conditions carefully before purchase.
- Discount Admission ticket validity includes AUS & NZ equivalent Government issued Cards; Australian & NZ equivalent Government issued Disability Pension Card (DSP). Card must be presented upon entry for discount.
- Australian & NZ equivalent Government issued Seniors Card (AGE). Card must be presented upon entry for discount.
- Australian & NZ equivalent Government Carers Card (CAR). Carer discount will be accepted upon entry when accompanying a disabled card holder.
Admission Products
- Tickets are valid for 12 months from the date of purchase unless otherwise stated. All tickets are non-transferable and not redeemable for cash. Tickets cannot be on-sold to another party for re-sale and will be cancelled without refund if used by anyone else. (Special circumstances may be reviewed under Management discretion.)
- AUS & NZ equivalent Government-issued Cards must be provided on entry.
- Discount Admission ticket validity includes;
- — Australian & NZ equivalent Government-issued Disability Pension Card (DSP). Card must be presented upon entry for discount.
- — Australian & NZ equivalent Government-issued Seniors Card (AGE). Card must be presented upon entry for discount.
- — Australian & NZ equivalent Government Carers Card (CAR). Carer discount will be accepted upon entry when accompanying a disabled cardholder.
- For website purchases, after completing your purchase you will gain access to an online page confirming your order. You will also receive 2 emails including your invoice and your E-tickets. Print your booking at home or simply scan them from your mobile device upon arrival.
- Entry is granted by presenting a printed E-ticket or displayed on a mobile device, a valid photo ID and the credit card used to purchase the ticket. If this credit card is unavailable, another credit card is required for security.
- Children (0-2 years) receive free admission to Dreamworld, WhiteWater World and SkyPoint Observation Deck. Once your child turns 3, they will require a ticket or pass to accompany you into the parks or Observation Deck.
- Dreamworld, WhiteWater World and SkyPoint reserve the right to close rides and attractions as required.
- Unless expressly stated to the contrary tickets do not include access to special events conducted outside of advertised park trading hours including, but not limited to, Dreamworld and WhiteWater World night events
- Does not include experiences and attractions that are not included in the entry price.
- Dreamworld, WhiteWater World and SkyPoint visitor numbers are capped to prevent overcrowding. Entry is on a first-come, first-served basis. When the park reaches capacity we cannot permit further entries.
- Pass expiry extensions or refunds because of limited visitation, suspension, show cancellations, park or ride/attraction closure will not be granted. (Special circumstances may be reviewed under Management discretion.)
- When you purchase a ticket, voucher, pass or other product for any of our venues, you consent to receive electronic communications from us relating to your purchase, booking and attendance at our venues, including by SMS, email or other digital service. These communications may include service and operational information, as well as special offers, updates, promotions or information about our products, services, and third-party partners where that content is relevant to your purchase, booking or attendance at our venues. You may opt out of receiving marketing or promotional communications from us by using the unsubscribe facility provided in the relevant communication. Operational and service-related communications that are necessary or reasonably required to administer your purchase, booking or attendance may continue to be sent to you, even if you opt out of receiving marketing or promotional communications.
- Ticket includes 1 Day Entry into Dreamworld, including WhiteWater World during their respective operating days, on the same day.
- Tickets are valid for 12 months from the date of purchase unless otherwise specified.
- All tickets are non-transferable, not redeemable for cash.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
Product details
Flexible Dreamworld One Day Ticket
• The Flexible Dreamworld One Day Ticket entitles the holder to one (1) day admission to Dreamworld.
• Valid for one (1) use within 12 months from the date of purchase.
• Available through authorised Dreamworld sales channels.
• Does not include admission to separately ticketed events, special experiences, animal encounters, express products, or any other product unless expressly stated.
Date-Specific Dreamworld One Day Ticket
• The Date-Specific Dreamworld One Day Ticket entitles the holder to one (1) day admission to Dreamworld on the specific date selected at the time of purchase.
• Valid only on the selected visit date shown on the ticket.
• Ticket prices may vary depending on the selected visit date.
• Available through authorised Dreamworld sales channels only.
• Does not include admission to separately ticketed events, special experiences, animal encounters, express products, or any other product unless expressly stated.
Eligibility
• Tickets must be purchased through authorised Dreamworld sales channels.
• Tickets must be presented upon request for admission.
• Children under three (3) years of age receive free admission.
• Proof of eligibility may be required for any concession, companion card or discounted admission type.
Ticket validity and use
Flexible Dreamworld One Day Ticket
• Valid for one (1) admission only within 12 months from the date of purchase.
• Any unused entitlement expires at the conclusion of the validity period. • Flexible Dreamworld One Day Tickets are not refundable due to change of mind or non-attendance, except as required under Australian Consumer Law.
Date-Specific Dreamworld One Day Ticket
• Valid only on the date selected at the time of purchase.
• Tickets are not valid before or after the selected visit date.
• Date-Specific Dreamworld One Day Tickets are non-refundable and cannot be exchanged, transferred, amended, rescheduled or moved to an alternative date due to:
o change of mind;
o incorrect date selection;
o personal circumstances;
o travel disruptions;
o illness;
o non-attendance; or
o inability to attend on the selected date.
• Guests requiring flexibility should purchase a Flexible Dreamworld One Day Ticket.
• Nothing in these Terms and Conditions excludes any rights or remedies available under Australian Consumer Law.
General ticket conditions
• Tickets are valid for single use only unless otherwise stated.
• Tickets are non-transferable, not redeemable for cash and must not be resold, offered for resale or otherwise used for commercial purposes without Dreamworld's prior written consent.
• Entry is subject to Dreamworld's Conditions of Entry.
• Admission is subject to park operating hours, attraction availability, maintenance schedules, weather conditions, capacity limitations, safety requirements and operational requirements.
• Dreamworld reserves the right to refuse entry where a ticket has been altered, copied, fraudulently obtained or used contrary to these Terms and Conditions.
• Admission does not guarantee access to every ride, attraction, experience or offering on any particular day.
General
• Dreamworld may make reasonable changes to operating hours, attraction availability, entertainment offerings, entry procedures and operational arrangements where required for safety, maintenance, weather, regulatory, operational or other legitimate business reasons.
• Tickets remain subject to all applicable Dreamworld Conditions of Entry.
• To the extent permitted by law, Dreamworld is not responsible for personal circumstances that prevent a guest from attending on their selected visit date.
• Where Dreamworld is unable to provide the purchased admission or where a material change occurs, guests may have rights or remedies under Australian Consumer Law.
• Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available under Australian Consumer Law.
• By purchasing or using a Dreamworld One Day Ticket, guests agree to these Terms and Conditions and Dreamworld's Conditions of Entry.
For all frequently asked questions regarding fixed date tickets and change date request form, click here.
- Ticket includes 1 Day Entry into WhiteWater World only.
- Tickets are valid for 12 months from date of purchase unless otherwise specified.
- Tickets must be used during product validity on WhiteWater World's operating days.
- All tickets are non-transferable, not redeemable for cash.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
- 3 Day tickets entitle the bearer to flexible entry to Dreamworld, WhiteWater World and SkyPoint during their respective operating days, for 3 days within a 7-day period from the first day of entry.
- Tickets are valid for 12 months from date of purchase unless otherwise specified.
- SkyPoint Observation Deck is a licenced venue and management reserves the right to restrict entry to persons under the age of 18 years on Friday & Saturday evenings after 8pm.
- All tickets are non-transferable, not redeemable for cash.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
- Lost or stolen passes cannot be replaced.
- Each ticket must be signed and a valid ID presented for each return entry
- Available to Queensland and Northern New South Wales (Postcodes 2450 - 2490) residents only.
- This Annual Pass entitles the bearer to flexible entry to Dreamworld during their operating days for 12 months from the date of purchase.
- The Dreamworld Saver Annual Pass entitles the bearer to flexible entry to Dreamworld only.
- Does not include entry to WhiteWater World or SkyPoint Observation Deck.
- Does not include entry to ticketed special events unless stated otherwise.
- Pass is not transferable, cannot be sold, cannot be given to anyone else to use, is not redeemable for cash.
- Dreamworld Annual Passes are generated as digital online passes only. If you require a physical pass, this will incur a $5 printing fee. This can be requested at Guest Services on the day of your visit.
- Upgrade to the Locals Annual Pass available at the front gate or over the phone during the first 11 months validity of the pass.
- By purchasing online, each Passholder agrees to be contacted by Dreamworld with information regarding their pass and any associated benefits if applicable. Passholders may unsubscribe at any time by contacting Dreamworld or using the unsubscribe option on the received emails or SMS messages. Passholders who unsubscribe will not receive any further communication, including information regarding Passholder benefits, exclusive offers, Passholder events, giveaways or renewal offers.
- Children (0-2 years) receive free admission to Dreamworld. Once your child turns 3, they will require a ticket or pass to accompany you into the parks or Observation Deck.
- If your child (0-2) will turn 3 prior to the Dreamworld Saver Annual Pass expiring, you should consider purchasing the pass at the same time so that all the family have a pass that expires at the same time.
- Not valid with any other offer.
- Please note, this Dreamworld Saver Annual Pass does not include entry to WhiteWater World or ticketed events outside of normal operations unless specified.
- Available to Queensland and Northern New South Wales (Postcodes 2450 - 2490) residents only.
- This Annual Pass entitles the bearer to flexible entry to Dreamworld and SkyPoint Observation Deck during their operating days for 12 months from the date of purchase.
- This Annual Pass includes 1 x ticket to Happy Halloween and 1 x ticket to Winterfest Ice Skating at Dreamworld's Winterfest day events, during the validity of the Pass. Happy Halloween and Winterfest tickets must be redeemed using Pass information and are subject to availability.
- Does not include entry to WhiteWater World.
- Does not include entry to ticketed special events unless stated otherwise.
- Pass is not transferable, cannot be sold, cannot be given to anyone else to use, is not redeemable for cash.
- By purchasing online, each Passholder agrees to be contacted by Dreamworld with information regarding their pass and any associated benefits if applicable. Passholders may unsubscribe at any time by contacting Dreamworld or using the unsubscribe option on the received emails or SMS messages. Passholders who unsubscribe will not receive any further communication, including information regarding Passholder benefits, exclusive offers, Passholder events, giveaways or renewal offers.
- Dreamworld Annual Passes are generated as digital online passes only. If you require a physical pass, this will incur a $5 printing fee. This can be requested at Guest Services on the day of your visit.
- Children (0-2 years) receive free admission to Dreamworld. Once your child turns 3, they will require a ticket or pass to accompany you into the parks or Observation Deck.
- If your child (0-2) will turn 3 prior to the Dreamworld Value Annual Pass expiring, you should consider purchasing the pass at the same time so that all the family have a pass that expires at the same time.
- Not valid with any other offer.
- Please note, this Dreamworld Value Annual Pass will not include entry to WhiteWater World when it reopens for its next seasonal operation.
- Available to Queensland and Northern New South Wales (Postcodes 2450 - 2490) residents only.
- This Annual Pass entitles the bearer to flexible entry to Dreamworld, WhiteWater World & SkyPoint Observation Deck during their operating days for 12 months from the date of purchase.
- This Annual Pass includes 1 x ticket to Happy Halloween and 1 x ticket to Winterfest Ice Skating at Dreamworld's Winterfest day events, during the validity of the Pass. Happy Halloween and Winterfest tickets must be redeemed using Pass information and are subject to availability.
- SkyPoint Observation Deck is a licenced venue and management reserves the right to restrict entry to persons under the age of 18 years on Friday & Saturday evenings after 8 pm.
- SkyPoint Observation Deck is subject to altered trading hours and deck closures for private events.
- Excludes entry to ticketed special events unless stated otherwise.
- Pass is not transferable and cannot be given to anyone else to use.
- Dreamworld Annual Passes are generated as digital online passes only. If you require a physical pass, this will incur a $5 printing fee. This can be requested at Guest Services on the day of your visit.
- No upgrades available.
- By purchasing online, each Passholder agrees to be contacted by Dreamworld with information regarding their pass and any associated benefits if applicable. Passholders may unsubscribe at any time by contacting Dreamworld or using the unsubscribe option on the received emails or SMS messages. Passholders who unsubscribe will not receive any further communication, including information regarding Passholder benefits, exclusive offers, Passholder events, giveaways or renewal offers.
- Children (0-2 years) receive free admission to Dreamworld, WhiteWater World and SkyPoint Observation Deck. Once your child turns 3, they will require a ticket or pass to accompany you into the parks or Observation Deck.
- Discounts are only valid on full-price sales and exclude already discounted entry, merchandise or food and beverages items. Retail discount excludes LEGO Store.
- Available to existing Dreamworld Saver Annual Pass, or Dreamworld Value Annual Pass only.
- Upgrade to receive seasonal entry to WhiteWater World for the remaining pass validity period
- For upgrade cost, contact Guest Services
- Existing pass validity remains
- Price to upgrade is per pass.
- Ticket includes entry to WhiteWater World ONLY during the open season
- Tickets purchased from 20/08/2024 to 27/04/25 are valid for use between 07/09/2024 to 27/04/2024 during operating days and excludes ANZAC & Christmas day.
- Tickets must be used during product validity on WhiteWater World's operating days.
- All tickets are non-transferable, not redeemable for cash.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
- Available to existing Dreamworld Annual Passes that are: Expiring within the next 30 days, or Have Expired within the past 30 days.
- Available to Queensland and Northern New South Wales (Postcodes 2450 - 2490) residents only.
- Online only offer.
- This Annual Pass entitles the bearer to flexible entry to Dreamworld, WhiteWater World & SkyPoint Observation Deck during their operating days for 12 months from the date of purchase.
- This Annual Pass includes 1 x ticket to Happy Halloween and 1 x ticket to Winterfest Ice Skating at Dreamworld's Winterfest day events, during the validity of the Pass. Happy Halloween and Winterfest tickets must be redeemed using Pass information and are subject to availability.
- SkyPoint Observation Deck is a licenced venue and management reserves the right to restrict entry to persons under the age of 18 years on Friday & Saturday evenings after 8pm.
- SkyPoint Observation Deck is subject to altered trading hours and deck closures for private events.
- Excludes entry to ticketed special events unless stated otherwise.
- Pass is not transferable and cannot be given to anyone else to use.
- Lost or stolen passes will incur a $5 reprint fee at the time of issue.
- No upgrades available.
- By purchasing online, each Passholder agrees to be contacted by Dreamworld with information regarding their pass and any associated benefits if applicable. Passholders may unsubscribe at any time by contacting Dreamworld or using the unsubscribe option on the received emails or SMS messages. Passholders who unsubscribe will not receive any further communication, including information regarding Passholder benefits, exclusive offers, Passholder events, giveaways or renewal offers.
- Children (0-2 years) receive free admission to Dreamworld, WhiteWater World and SkyPoint Observation Deck. Once your child turns 3, they will require a ticket or pass to accompany you into the parks or Observation Deck.
- Discounts are only valid on full price sales and exclude already discounted entry, merchandise or food and beverages items. Retail discount excludes LEGO Store.
- This Annual pass entitles the bearer to access to select External Partner Offers as displayed on our website.
- These Partner Offers may be subject to change at any time.
- Refer to the individual External Partner directly for further terms and conditions regarding the redemption or use of their product/s or service/s.
- This Annual Pass entitles the bearer to flexible entry to Dreamworld, WhiteWater World (during its seasonal opening hours) & SkyPoint Observation Deck during their operating days for 12 months from the date of purchase.
- This Annual Pass includes 1 x ticket to Happy Halloween and 1 x ticket to Winterfest Ice Skating at Dreamworld's Winterfest day events, during the validity of the Pass. Happy Halloween and Winterfest tickets must be redeemed using Pass information and are subject to availability.
- SkyPoint Observation Deck is a licenced venue and management reserves the right to restrict entry to persons under the age of 18 years on Friday & Saturday evenings after 8 pm.
- SkyPoint Observation Deck is subject to altered trading hours and deck closures for private events.
- Excludes entry to ticketed special events unless stated otherwise.
- Pass is not transferable and cannot be given to anyone else to use.
- Lost or stolen passes will incur a $5 reprint fee at the time of issue.
- No upgrades available.
- By purchasing online, each Passholder agrees to be contacted by Dreamworld with information regarding their pass and any associated benefits if applicable. Passholders may unsubscribe at any time by contacting Dreamworld or using the unsubscribe option on the received emails or SMS messages. Passholders who unsubscribe will not receive any further communication, including information regarding Passholder benefits, exclusive offers, Passholder events, giveaways or renewal offers.
- Children (0-2 years) receive free admission to Dreamworld, WhiteWater World and SkyPoint Observation Deck. Once your child turns 3, they will require a ticket or pass to accompany you into the parks or Observation Deck.
- Discounts are only valid on full-price sales and exclude already discounted entry, merchandise or food and beverages items. Retail discount excludes LEGO Store.
- Passes are valid for 12 months from date of purchase unless otherwise specified.
- All tickets are non-transferable, not redeemable for cash.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
- By making this purchase you acknowledge conditions of entry.
- Children under 3 years are entitled to free admission in Dreamworld.
- The Dreamworld Annual Pass entitles the bearer to flexible entry to Dreamworld only.
- Dreamworld Annual Pass valid from date of purchase.
- If your child (0-2) will turn 3 prior to the Dreamworld Annual Pass expiring, they should consider purchasing the pass at the same time so that all the family have a pass that expires at the same time.
- Does not include access to special events conducted outside advertised park trading hours.
- Dreamworld reserve the right to change terms and conditions at any time without notice and reserve the right to close rides/attractions, as required.
- Not valid with any other offer.
- Please note, this Dreamworld Annual Pass does not include WhiteWater World.
Special Promotions
1. Promotion details
The Buy 3 Get 1 Free promotion is available on the following eligible products only:
- All Worlds Annual Pass
- 2 Day Ticket (Dreamworld + WhiteWater World + SkyPoint)
- 3 Day Ticket – (Dreamworld + WhiteWater World + SkyPoint)
Promotion valid for purchases made online only from 9 September 2026 to 11 October 2026 (AEST). If any individual product has a separately advertised sale period, that advertised period will apply.
To receive the promotional price, four (4) eligible products must be purchased in a single transaction.
The promotion provides one (1) free product of the same product type for every three (3) eligible products purchased in the same transaction.
The promotion is not available for mixed product purchases. All four products must be the same ticket or pass type.
Offer is available to all guests.
Offer is subject to availability and may be withdrawn or amended where required by law.
2. Eligibility
Available for purchases made through Dreamworld's official online sales channels only.
Not valid for purchases made at front gate ticket booths, retail partners, travel agents, third-party resellers, or any other sales channel unless expressly stated.
Cannot be used in conjunction with any other offer, discount, promotional code, voucher, package, employee benefit, member offer, or passholder offer unless otherwise stated.
Each guest must hold their own valid ticket or pass for entry.
3. Ticket validity and use
All Worlds Annual Passes purchased under this promotion include: Unlimited entry to Dreamworld and SkyPoint Observation Deck for 12 months. Seasonal entry to WhiteWater World during published operating periods. One (1) complimentary Happy Halloween event entry, subject to event operation and capacity. One (1) complimentary Winterfest ice skating session, subject to event operation and availability. Eligible food, beverage and merchandise discounts as advertised. Entry to Dreamworld Night Market where applicable.
2 Day Ticket – Unlimited entry to Dreamworld. Unlimited entry to WhiteWater World during published operating periods. Unlimited entry to SkyPoint. Valid for unlimited entry over two (2) days within seven (7) days of first use.
3 Day Ticket - Unlimited entry to Dreamworld. Unlimited entry to WhiteWater World during published operating periods. Unlimited entry to SkyPoint. Valid for unlimited entry over three (3) days within seven (7) days of first use.
WhiteWater World operates seasonally and may not be open on all dates.
All tickets and passes are subject to the operating calendar, scheduled maintenance, attraction availability, weather conditions and venue capacity restrictions.
Use of tickets and passes constitutes acceptance of Dreamworld's Conditions of Entry and applicable product terms and conditions.
4. General
Prices are quoted in Australian dollars and include GST where applicable.
The free ticket or pass has no cash value and cannot be exchanged, transferred for value, refunded separately, or redeemed for another product.
Tickets and passes must not be resold for commercial purposes.
Dreamworld reserves the right to verify the validity of purchases and cancel tickets or passes obtained through fraud, misuse, or unauthorised resale.
Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies a consumer may have under the Australian Consumer Law.
All other standard ticket, annual pass, admission and entry terms and conditions apply.
1. Promotion details
- The All Worlds Annual Pass Resident Offer is available for purchase until 11:59pm AEST on 31 August 2026.
- This offer provides an All Worlds Annual Pass for $99 per child and $109 per adult.
- The offer is available online only through Dreamworld's official sales channels.
- The offer applies to the purchase of a new All Worlds Annual Pass only and is not valid on any other ticket, pass, product or experience.
- The All Worlds Annual Pass includes 12 months' entry to Dreamworld, SkyPoint Observation Deck and seasonal entry to WhiteWater World, subject to operating calendars, maintenance, weather conditions and venue closures.
- This offer cannot be used in conjunction with any other offer, discount, promotion or voucher unless otherwise stated.
2. Eligibility
- This offer is available exclusively to residents of Queensland and eligible Northern New South Wales postcodes 2450-2490.
- Eligible guests must provide a residential postcode within the eligible area at the time of purchase.
- Postcode verification is required and Dreamworld reserves the right to request reasonable proof of residency.
- Where eligibility requirements are not met, Dreamworld may cancel the transaction or require payment of the applicable standard pass price before the pass can be used.
3. Ticket Validity and Use
- Passes purchased under this offer are subject to the standard All Worlds Annual Pass Terms and Conditions.
- Pass validity is 12 months from the date of purchase unless otherwise specified in the standard pass terms.
- Entry is subject to venue capacity, operating hours, maintenance schedules, safety requirements and temporary closures.
- WhiteWater World operates seasonally and may not be open on all dates during the pass validity period.
- Passes are issued for personal use and must not be shared, resold or transferred except where permitted by law.
4. General
- Dreamworld reserves the right to verify eligibility and residency requirements associated with this offer.
- To the extent permitted by law, Dreamworld may amend, suspend or withdraw the promotion where reasonably required due to circumstances beyond its control or to correct administrative errors.
- Nothing in these Terms and Conditions excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.
- Participation in this offer constitutes acceptance of these Terms and Conditions and the standard All Worlds Annual Pass Terms and Conditions.
1. Promotion details
- Promotion allows eligible guests to choose one of the following renewal offers:$79 Annual Pass (All Worlds Annual Pass)$99 Ultimate Pass Pack
- Promotion is valid until 11:59pm AEST, 19 July 2026.
- Offer is available via approved Dreamworld sales channels only (as specified at point of redemption).
- To access the offer, guests must provide a valid and active pass number at time of purchase.
- Offer is strictly for renewals only and cannot be applied to new pass purchases.
- Prices are in AUD and include GST.
2. Eligibility
- Offer is available to existing passholders who are:Within 30 days prior to their pass expiry date; or
- Within 30 days after their pass expiry date.
- Eligible passholders must be subscribed to Dreamworld marketing or email communications and have received communication regarding this offer.
- A valid pass number must be provided and verified to access the promotion.
- Offer is limited to one renewal per eligible passholder.
- Not valid in conjunction with any other promotion, discount, or special offer unless otherwise stated.
3. Ticket validity and use
- The selected renewal pass is subject to the standard terms and conditions applicable to that product.
- Pass inclusions, blockout dates (if applicable), and usage entitlements vary by pass type.
- The Ultimate Pass Pack includes bundled components as defined at the time of purchase.
- Pass validity period commences from the date of activation or as otherwise specified at purchase.
- All other standard Dreamworld Annual Pass terms and conditions apply.
4. General
- Dreamworld reserves the right to verify eligibility and refuse the offer where requirements are not met.
- Prices, inclusions, and availability are subject to change in accordance with Australian Consumer Law.
- Nothing in these Terms and Conditions excludes, restricts, or modifies any rights under the Australian Consumer Law.
- To the extent permitted by law, Dreamworld is not responsible for technical or system issues affecting access to the offer.
- Any disputes arising from this promotion will be handled in accordance with Dreamworld’s standard policies.
1. Promotion details
- Promotion commences 7 July 2026 (AEST) and ends 19 July 2026 (AEST).
- Offer available online only via the Dreamworld website.
- The Family Bundle consists of four (4) tickets issued together as one bundled product.
- Offer applies only to the 2 Day Dreamworld + SkyPoint Family Bundle and is not valid on any other ticket types or products.
- Offer is subject to availability and may be withdrawn or varied at any time prior to the advertised end date.
2. Eligibility
- Valid for purchases made via Dreamworld’s official website during the promotion period.
- Offer must be redeemed in a single transaction and cannot be split across multiple purchases.
- Tickets are sold as a family bundle product and cannot be reconfigured into alternative ticket types at purchase.
3. Ticket validity and use
- Tickets are valid for two (2) days of entry to Dreamworld and SkyPoint Observation Deck within seven (7) consecutive days from the first visit.
- Tickets are valid for use within 12 months from date of purchase.
- All four (4) guests included in the Family Bundle must attend and enter together on the first visit.
- Tickets issued as part of this bundle are packaged together and cannot be separated or redeemed individually across different groups.
- Standard operating days, hours, ride availability, maintenance schedules, and capacity limits apply.
- Entry is subject to Dreamworld and SkyPoint Conditions of Entry.
- All other standard 2 Day Dreamworld + SkyPoint Ticket terms and conditions apply.
4. General
- Not valid in conjunction with any other offer, promotion, discount, or special deal unless expressly stated.
- Tickets are non-refundable, except as required under Australian Consumer Law.
- Dreamworld reserves the right to verify eligibility and refuse or cancel tickets where misuse is reasonably suspected.
- To the extent permitted by law, Dreamworld reserves the right to amend these Terms and Conditions where reasonably necessary.
1. Promotion details
- “The Ultimate Pass Pack” offer available for purchase from 2:30pm AEST 2 July 2026 to 11:59pm AEST 19 July 2026, unless sold out or withdrawn earlier.
- Promotional price: $139 per Ultimate Pass Pack, representing a saving against the combined standard value of included components (valued at over $480).
- The advertised value of over $480 is based on the combined standard price of:
- The All Worlds Annual Pass, including its bundled benefits (e.g. Dreamworld Annual Pass, SkyPoint Annual Rewards, WhiteWater World Season Pass and select seasonal inclusions), and
- The additional promotional inclusions listed below.
- Each Ultimate Pass Pack includes:
- One (1) All Worlds Annual Pass
- One (1) Single Ride Express (one ride only)
- One (1) Annual Photo Pass
- One (1) sipper cup with refills included only on the date of redemption
- One (1) $15 SkyPoint voucher (food, beverage and retail)
- One (1) WhiteWater World towel
- Offer is available for a limited time only and while stocks last.
- Redemption of inclusions is subject to availability, operating hours, seasonal operations (including WhiteWater World), and standard operating conditions.
2. Eligibility
- Available exclusively to QLD residents & eligible Northern NSW postcodes (2450–2490).
- Available to guests who purchase an Ultimate Pass Pack during the promotional period.
- Valid only on All Worlds Annual Pass (Ultimate Pass Pack) purchases.
- Not valid in conjunction with any other offer, discount, or promotion unless otherwise specified.
3. Ticket validity and use
- All inclusions are linked to the guest’s Annual Pass and must be redeemed by scanning the Annual Pass barcode at participating locations.
- Each inclusion is single-use unless otherwise stated and is non-refundable if unused.
Redemption conditions:
- Annual Photo Pass:
- Must be collected from Main Street Emporium.
- Redeem by scanning Annual Pass barcode at Main Street Emporium to receive the Annual Photo Pass card.
- Card must then be presented at participating ride photo locations for use.
- Sipper Cup:
- Single-use redemption.
- Redeemed by scanning Annual Pass barcode at the designated location (e.g. Main Street Emporium).
- Includes refills on the first visit only, post-mix beverages only, on the day of wristband collection. The dated Sipper Cup Refill Wristband is valid on the day of issue only and cannot be used on future visits. Additional refills and future visit refills are available for purchase at the standard refill price.
- WhiteWater World Towel:
- Single-use redemption.
- Redeemed at the designated location (e.g. Beyond the Beach) during the WhiteWater World operating season only.
- Single Ride Express:
- Valid for one (1) ride only at participating rides.
- Subject to ride availability, capacity, operational requirements and safety restrictions.
- $15 SkyPoint Voucher:
- Redeemed by scanning Annual Pass barcode.
- Valid for food, beverage and retail purchases at SkyPoint.
- No change will be given for any unused value.
- All inclusions must be used in accordance with park rules, safety requirements, and conditions of entry.
- Standard validity periods and conditions of the All Worlds Annual Pass apply to the pass and its included benefits.
4. General
- All standard Dreamworld, WhiteWater World and SkyPoint terms and conditions, including conditions of entry and operation, apply.
- The stated value is an aggregate reference price only and may vary depending on how and when individual components are purchased or used.
- Attractions, events and inclusions are subject to availability, capacity, weather, maintenance and operational requirements, and may change without notice.
- To the extent permitted by law, the Promoter is not responsible for any loss, damage or injury suffered in connection with this promotion, except where liability cannot be excluded under Australian Consumer Law.
1. Promotion details
- Promotion run by Coast Entertainment Group Pty Ltd (“Promoter”)
- Promotion period: 24 June 2026, 5pm to 30 June, midnight (AEST)
- Eligible entrants who comment on the promotional post during the promotion period with the term ‘A Year of Fun’ will be automatically entered into a random draw
- Number of winners: There are a total of ten (10) winners.
- Each winner will receive a refund of their eligible EOFY Sale order, up to a maximum value of $1000 per winner
- Total maximum prize pool is $10,000
- Winner(s) will be selected via a random electronic draw using a game of chance system
- Draw date and time: 1 July 2026 at 3pm
- Winners will be notified via the platform used to enter (e.g. Facebook/Instagram) within two (2) days of the draw taking place (3 July 2026)
- Refunds will be processed to the original payment method used at purchase within 30 business days
2. Eligibility
- Open to residents of: Queensland; and New South Wales postcodes 2450–2490
- Entrants must be aged 18 years or over
- Entry is free; however, entrants must: Comment on the promotional post with the term ‘A Year of Fun’; and have completed an eligible EOFY Sale purchase or renewal during the promotion period
- Employees of the Promoter and their immediate families are not eligible to enter
- Multiple comments do not increase chances of winning unless otherwise stated. Maximum of two entries (one per platform) is permitted.
3. Ticket validity and use
- Only Annual Pass purchases and renewals made during the EOFY Sale period (11 June – 30 June) are eligible
- Selected prize winners must verify the validity of their Annual Pass purchase or renewal to confirm eligibility for the promotion
- Refund applies to the actual purchase price paid, excluding: Shipping fees and Third‑party products (if relevant)
- Refund is not transferable, exchangeable, or redeemable for cash beyond the original transaction
- If a winning order has already been refunded, cancelled, or is deemed invalid, the Promoter may redraw
4. General
- This is a game of chance; winners are determined by random draw
- Entries must comply with platform rules, specifically Meta (Facebook and Instagram)
- Incomplete, indecipherable, or inappropriate entries may be deemed invalid
- If for any reason the promotion is not capable of running as planned, the Promoter may modify, suspend or cancel the promotion, subject to applicable laws
- The Promoter is not responsible for technical issues, lost entries, or platform outages
- Personal information will be handled in accordance with the Promoter’s Privacy Policy
- This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram or Facebook.
- Nothing in these terms limits or excludes any consumer guarantees under Australian Consumer Law
$99 All Worlds Annual Pass – EOFY Sale (Locals Offer)
1. Promotion details
- Offer available from 12:00am 18 June 2026 to 11:59pm 30 June 2026 (AEST).
- Online only offer via official Dreamworld website.
- Price: $99 per All Worlds Annual Pass (includes Dreamworld, WhiteWater World (seasonal) and SkyPoint Observation Deck entry).
- Pass validity commences from date of purchase and is valid for 12 months.
- Offer not valid in conjunction with any other offer, promotion, or discount unless otherwise stated.
- Available while stocks last and subject to change or withdrawal without notice, subject to applicable law.
2. Eligibility
- Available exclusively to QLD residents & eligible Northern NSW postcodes (2450–2490).
- Residency is determined based on postcode provided at purchase and/or upon entry; valid ID may be required.
- Available to all eligible customers, including new and existing guests.
3. Ticket validity and use
- Provides access to Dreamworld, WhiteWater World (seasonal operation) and SkyPoint Observation Deck during standard operating hours.
- Pass is subject to standard Annual Pass blockout dates, peak period restrictions, and special event exclusions as published.
- WhiteWater World is seasonal and may not operate year-round.
- Entry is subject to venue capacity, maintenance closures, safety requirements, and operational considerations.
- Passes are issued subject to the applicable All Worlds Annual Pass terms and conditions, which apply in addition to these promotional terms.
4. General
- Prices are in Australian dollars and include GST where applicable.
- Coast Entertainment Group reserves the right to verify eligibility and refuse or cancel tickets where eligibility requirements are not met, subject to applicable law.
- Nothing in these terms excludes, restricts or modifies any rights under the Australian Consumer Law.
- To the extent permitted by law, Coast Entertainment Group reserves the right to vary, suspend or discontinue the promotion.
$99 2 Day Dreamworld & SkyPoint Ticket – EOFY Sale
1. Promotion details
- Offer available from 18 June 2026 to 30 June 2026 (AEST).
- Online only via the official Dreamworld website.
- Price: $99 per 2 Day Dreamworld & SkyPoint Ticket.
- Includes unlimited entry to Dreamworld and SkyPoint Observation Deck for 2 days within a 7-day period from first visit.
- Offer not valid in conjunction with any other offer, promotion, or discount unless otherwise stated.
- Available for a limited time and subject to change or withdrawal without notice, subject to applicable law.
2. Eligibility
- Open to all customers.
3. Ticket validity and use
- Provides any 2 days of entry within 7 consecutive days, commencing on the first date of use.
- Entry is unlimited on each valid day of use.
- First visit must occur within the validity period communicated at purchase.
- Valid for entry to Dreamworld and SkyPoint Observation Deck during standard operating hours.
- Blockout dates and peak period exclusions apply.
- Entry is subject to capacity, weather conditions, maintenance closures, and operational requirements.
- Some attractions, rides, or experiences may be unavailable or closed without notice.
- Ticket is subject to applicable Dreamworld and SkyPoint general terms and conditions, which apply in addition to these promotional terms.
4. General
- Prices are in Australian dollars and include GST where applicable.
- Nothing in these terms excludes, restricts, or modifies rights under the Australian Consumer Law.
- To the extent permitted by law, Coast Entertainment Group reserves the right to vary, suspend, or discontinue the promotion.
1. Promotion details
- The Bring a Friend for $39 promotion allows an eligible Dreamworld passholder to purchase one (1) discounted single‑day Dreamworld admission ticket for a friend at a promotional price of $39.
- The promotion is available for a limited time only. Offer ends 17 June 2026, and tickets are valid for use up to and including 30 June 2026.
- The promotional ticket provides single‑day entry to Dreamworld only.
- The offer is subject to availability and may be withdrawn or amended if required for operational or safety reasons.
2. Eligibility
- The promotion is available to current, valid Dreamworld Annual Passholders.
- The passholder must have a valid pass at the time of purchase and on the day of visit.
- The promotional ticket is valid for one accompanying guest per eligible passholder per transaction, unless otherwise stated.
3. Ticket validity and use
- The $39 promotional ticket is valid for one (1) day admission only on the selected visit date.
- Tickets are non‑refundable except where required under Australian Consumer Law.
- Tickets are not redeemable for cash, resale, or exchange.
- Lost, stolen, or unused tickets will not be replaced.
4. General
- This offer cannot be used in conjunction with any other offer, discount, or promotion unless expressly stated.
- Standard Dreamworld entry conditions, height and safety restrictions, and operating hours apply.
- Dreamworld reserves the right to verify passholder eligibility at the time of entry.
- Nothing in these Terms excludes or limits any rights a consumer may have under Australian Consumer Law.
Promotion details
- The All Worlds Annual Pass + $50 Food Voucher is available during the Promotion Period only, ending 11:59pm AEST on 1 April 2026, unless extended by Dreamworld.
- Purchases made outside the Promotion Period will be charged at the then‑current price.
- Dreamworld reserves the right to extend the Promotion Period, if communicated publicly prior to the original end date.
All other standard All Worlds Annual Pass conditions apply.
- No block-out dates
- 12 months entry to Dreamworld
- 12 months entry to SkyPoint Observation Deck
- Seasonal entry to WhiteWater World^
- 1 entry to Dreamworld's Happy Halloween event
- 1 ice skating session at Dreamworld's Winterfest event
- Food, beverage and merchandise discounts
- *$50 Food & Beverage voucher valid for 12 months from date of purchase in line with the All Worlds Annual Pass
- $50 Food & Beverage Voucher, new passes only
- Available online and at the gate and will be priced at the current Dreamworld only Annual Pass pricing.
- Vouchers are set up as accounts within Fedelta and can be used in multiple transactions as the value will decrement from the $50 balance.
- No change or unused credit will be refunded.
- Valid at any participating Food & Beverage outlets, excluding Presto's Training Café, Candy Nut & Fudge and Dreamworld Night Market Vendor Food Trucks. Valid for Bite Me Café during WhiteWater World's seasonal operating hours.
- Not valid for Retail, Ride Express, Gamesite, Lego Store, Animal Experiences, SkyPoint Observation Deck or any other in park purchases.
- Not valid in conjunction with $99 Flash Sale Dreamworld Annual Pass
- Pass includes 1-Day entry to Dreamworld, 1-Day entry to SkyPoint Observation Deck, 1x Admission to Infinity Surfers Paradise, and 1-hour Aquaduck Tour during their respective operating days within a 7-day period from first entry.
- Tickets are valid for 12 months from the date of purchase unless otherwise specified.
- All tickets are non-transferable, not redeemable for cash.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
- Does not include access to special events conducted outside advertised park trading hours.
- Dreamworld and SkyPoint Observation Deck reserve the right to change terms and conditions at any time without notice and reserve the right to close rides/attractions, as required.
- Not valid with any other offer.
Aquaduck Tour Specific Terms
- Voucher must be redeemed online in advance to secure the preferred day and time.
- An additional Aquaduck ticket must be purchased for any children aged 2-3 years. This can be purchased when redeeming your Gold Coast Fun Pass voucher.
- 0-1 years ride for free on your lap on the Aquaduck but must be pre-booked as passenger counts apply.
- Check-in is required at the Aquaduck store 20 minutes prior to your tour departure time.
- If you are late, you forfeit your ticket.
- No refunds will be provided.
- You may reschedule your tour by giving at least 24 hours' notice.
- Failure to redeem the Aquaduck ticket portion of your Gold Coast Fun Pass will result in the forfeiture of your Aquaduck ticket.
- Complete terms and conditions are available on our website
Infinity Attraction Specific Terms
- Ticket is valid for 1 admission to INFINITY Attraction.
- Entry will not be permitted without the presentation of the redeemed tickets via print or mobile format.
- Failure to redeem the Infinity Attraction portion of your Gold Coast Fun Pass will result in the forfeiture of your Infinity ticket.
- Complete terms and conditions are available on our website
Promotion details
- The $99 promotional price is available online only and is not available at park admission gates.
- The $99 promotional price is available during the Promotion Period only, ending 11:59pm AEST on 19 April 2026, unless extended by Dreamworld.
- Purchases made outside the Promotion Period will be charged at the then‑current price.
- Dreamworld reserves the right to extend the Promotion Period, if communicated publicly prior to the original end date.
Pass validity
- Passes are valid for 12 months from the date of purchase, unless otherwise specified.
- The $99 Dreamworld Annual Pass is valid from the date of purchase only.
Use and transfer
- All passes are non‑transferable and not redeemable for cash.
- Passes must not be on‑sold or resold to another party or third party.
Any unauthorised resale may result in cancellation without refund. - Any change or upgrade to this pass may incur additional fees.
Entry conditions
- By purchasing this pass, you acknowledge and agree to the Conditions of Entry (available online).
- Children under 3 years of age are entitled to free admission to Dreamworld.
- If a child aged 0–2 years will turn 3 before the pass expires, a pass should be purchased at the same time so all family passes expire concurrently.
Inclusions and exclusions
- The Dreamworld Annual Pass provides flexible entry to Dreamworld only.
- This pass does not include access to WhiteWater World.
- This pass does not include access to special events or other ticketed events held outside standard advertised park trading hours.
Entry to these events requires the purchase of a separate event ticket.
Offers and discounts
- This pass is not valid in conjunction with any other offer.
- $99 Dreamworld Annual Passes that are upgraded to an All Worlds Annual Pass (for an additional fee at the time of purchase) are not eligible for the All Worlds Annual Pass + $50 Food Voucher offer or any other promotional offers in market.
- Passholder discounts apply only to full‑price merchandise and food & beverage items.
- Retail discounts exclude the LEGO® Store.
Operations and availability
- Park attractions and operating hours are subject to availability, maintenance, weather, safety requirements, and capacity restrictions.
- Dreamworld reserves the right to close rides or attractions as required.
General
- Dreamworld reserves the right to change these terms and conditions at any time, in accordance with applicable law.
- Promotional offer available to online transactions only.
- Purchase three (3) All Worlds Annual Passes to receive one (1) All Worlds Annual Pass at zero cost.
- Discount automatically applied during checkout.
- All four (4) All Worlds Annual Passes must be purchased within the same online transaction for promotion to apply.
- Not available in conjunction with any other offer.
All Worlds Annual Pass inclusions
- This Annual Pass entitles the bearer to flexible entry to Dreamworld, WhiteWater World (during its seasonal opening hours) & SkyPoint Observation Deck during their operating days for 12 months from the date of purchase.
- This Annual Pass includes 1 x ticket to Happy Halloween and 1 x ticket to Winterfest Ice Skating at Dreamworld's Winterfest day events, during the validity of the Pass. Happy Halloween and Winterfest tickets must be redeemed using Pass information and are subject to availability.
- SkyPoint Observation Deck is a licenced venue and management reserves the right to restrict entry to persons under the age of 18 years on Friday & Saturday evenings after 8 pm.
- SkyPoint Observation Deck is subject to altered trading hours and deck closures for private events.
- Excludes entry to ticketed special events unless stated otherwise.
- Pass is not transferable and cannot be given to anyone else to use.
- Lost or stolen passes will incur a $5 reprint fee at the time of issue.
- No upgrades available.
- By purchasing online, each Passholder agrees to be contacted by Dreamworld with information regarding their pass and any associated benefits if applicable. Passholders may unsubscribe at any time by contacting Dreamworld or using the unsubscribe option on the received emails or SMS messages. Passholders who unsubscribe will not receive any further communication, including information regarding Passholder benefits, exclusive offers, Passholder events, giveaways or renewal offers.
- Children (0-2 years) receive free admission to Dreamworld, WhiteWater World and SkyPoint Observation Deck. Once your child turns 3, they will require a ticket or pass to accompany you into the parks or Observation Deck.
- Discounts are only valid on full-price sales and exclude already discounted entry, merchandise or food and beverages items. Retail discount excludes LEGO Store.
- Valid on Dreamworld 1 Day tickets to Dreamworld only.
- Valid for purchase online only.
- Cart adds 4 in total and can’t be adjusted.
- If multiples of 4 tickets are required, separate transactions are required.
- If Single tickets or values outside of 4 tickets, there is also an Adults @ Kids package available for purchasing.
- Tickets are valid for 12 months from date of purchase for One (1) use within Dreamworld only.
- Tickets are not transferable, cannot be sold and are not redeemable for cash.
- Cannot be used with any other offer.
- Promotional offer available to online transactions only.
- Tickets are valid for 12 months from date of purchase unless otherwise specified.
- Discount automatically applied during checkout.
- All tickets are non-transferable, not redeemable for cash. Tickets cannot be on-sold to another party or third party for re-sale to customers.
- By making this purchase you acknowledge conditions of entry.
- Not available in conjunction with any other offer.
2 day ticket inclusions
- This 2-day ticket entitles the bearer to flexible entry to Dreamworld, WhiteWater World (during its seasonal opening hours) & SkyPoint Observation Deck during their operating days for 2 days (unlimited) within 7 days from the first visit.
- SkyPoint Observation Deck is a licenced venue and management reserves the right to restrict entry to persons under the age of 18 years on Friday & Saturday evenings after 8 pm.
- SkyPoint Observation Deck is subject to altered trading hours and deck closures for private events.
- Excludes entry to ticketed special events unless stated otherwise.
- Ticket is not transferable and cannot be given to anyone else to use.
- Children (0-2 years) receive free admission to Dreamworld, WhiteWater World and SkyPoint Observation Deck. Once your child turns 3, they will require a ticket or pass to accompany you into the parks or Observation Deck.
- The 2 Day Ticket - Dreamworld – COSTCO Ticket entitles the bearer to Two (2) entries to Dreamworld within a 7-day period from the first day of entry.
- Tickets are valid for 36 months from date of sale to COSTCO unless otherwise specified by the Expiry Date on the ticket.
- Includes One (1) free Single (1 Ride) Ride Express ticket, by presenting your ticket to the Main Street Emporium Store.
- All tickets are non-transferable, not redeemable for cash.
- All other park and attraction Terms & Conditions apply.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
- Lost or stolen passes cannot be replaced.
- Vouchers are valid at the Dreamworld LEGO® Certified Store within 12 months of your annual pass purchase, and the $169 price is available online only.
- Vouchers can be used in multiple transactions as the value will decrement from the $50 balance.
- No change or unused credit will be refunded.
- The $50 LEGO® Retail Voucher can be used at the LEGO® Certified Store Dreamworld only.
- Theme exclusions and new release exclusions apply.
- No extensions or unused credit refunded. Voucher can be used across multiple transactions and can be combined with other vouchers.
- Not valid for Retail, Food & Beverage, Ride Express, Gamesite, Animal Experiences, SkyPoint Observation Deck or any other in park purchases. Also excludes Presto's Training Café, Candy Nut & Fudge and Dreamworld Night Market Vendor Food Trucks.
- Online offer only.
- Eligible for persons who received a unique gift code.
- All standard All Worlds Annual Pass conditions apply.
- Passes are valid for 12 months from the date of purchase unless otherwise specified.
- All tickets are non-transferable, not redeemable for cash. Tickets cannot be on-sold to another party or third party for re-sale to customers. By making this purchase you acknowledge conditions of entry.
- Online offer only.
- Eligible for persons who received a unique gift code.
- All standard 3 Day Ticket conditions apply.
- 3 Day tickets entitle the bearer to flexible entry to Dreamworld, WhiteWater World (seasonal) and SkyPoint during their respective operating days, for 3 days within a 7-day period from the first day of entry.
- Tickets are valid for 12 months from date of purchase unless otherwise specified.
- SkyPoint Observation Deck is a licenced venue and management reserves the right to restrict entry to persons under the age of 18 years on Friday & Saturday evenings after 8pm.
- All tickets are non-transferable, not redeemable for cash.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
- Passes are valid for 12 months from date of purchase unless otherwise specified.
- All tickets are non-transferable, not redeemable for cash.
- Tickets cannot be on-sold to another party or third party for re-sale to customers.
- By making this purchase you acknowledge conditions of entry.
- Children under 3 years are entitled to free admission in Dreamworld.
- The Dreamworld Annual Pass entitles the bearer to flexible entry to Dreamworld only.
- Dreamworld Annual Pass valid from date of purchase.
- If your child (0-2) will turn 3 prior to the Dreamworld Annual Pass expiring, they should consider purchasing the pass at the same time so that all the family have a pass that expires at the same time.
- Does not include access to special events conducted outside advertised park trading hours.
- Dreamworld reserve the right to change terms and conditions at any time without notice and reserve the right to close rides/attractions, as required.
- Not valid with any other offer.
- Please note, this Dreamworld Annual Pass does not include WhiteWater World.
- $99 Dreamworld Annual Passes that have been upgraded to an All Worlds Annual Pass are not eligible for the ‘All Worlds Annual Pass + $50 Food Voucher’ offer.
- Passholder discounts are only valid on full-price sales, merchandise or food and beverages items. Retail discount excludes LEGO Store.
Dreamworld +Plus
- Offers are available exclusively to active Annual Passholders.
- Offers are valid during the advertised promotion period only, as shown in the start and end dates for each offer.
- The Passholder must be present, and a valid Annual Pass must be presented at the time of purchase to redeem. Photo identification may be requested.
- Offers cannot be used in conjunction with any other offer, discount, voucher, promotion, or Passholder benefit, including the standard Annual Pass food, beverage, and retail discounts.
- Offers are not transferable, exchangeable, refundable, or redeemable for cash, and no change or credit will be given.
- Offers are subject to product availability, venue capacity, trading hours, and operating conditions.
- The Annual Pass must be current and active at the time of redemption. Suspended, expired, or cancelled passes are not eligible.
- Valid theme park admission is required. Offers must be redeemed in person at the participating outlet during normal operating hours and are not available online, over the phone, or through third-party resellers.
- Offers may not be available during private functions, special events, or scheduled venue closures.
- Dreamworld reserves the right to amend, substitute, or withdraw offers at any time without notice.
1. Promotion details
- The promoter is Coast Entertainment Operations Limited ABN 67 671 268 841 of Dreamworld Parkway, Coomera QLD 4209 ("Promoter").
- The promotion commences at 12:01am AEST on Monday 7 September 2026 and closes at 11:59pm AEST on Sunday 4 October 2026 ("Promotion Period").
- The Promotion Period is divided into four (4) separate weekly draw periods ("Draw Periods"), as set out in clause 2.
- Eligible entrants will automatically receive one (1) entry each time they visit Dreamworld, WhiteWater World and/or SkyPoint during the Promotion Period and scan a valid eligible Annual Pass at entry.
- Eligible Annual Pass types are the Dreamworld Annual Pass, All Worlds Annual Pass, Saver Annual Pass, Value Annual Pass, Locals Annual Pass and Visitor Annual Pass, in each case enrolled in Dreamworld +Plus. A WhiteWater World Season Pass is not an eligible pass type and does not earn entries.
- One (1) automatic entry is awarded per eligible Annual Pass, per property, per day.
- Entrants may receive a maximum of three (3) entries per day by visiting and scanning their eligible Annual Pass at Dreamworld, WhiteWater World and SkyPoint on the same day during the Promotion Period.
- Each entry is allocated to the Draw Period in which the visit occurred. Entries do not carry over into any subsequent Draw Period.
- WhiteWater World operates seasonally. Entries can only be earned at WhiteWater World on scheduled WhiteWater World operating days.
- Four (4) prizes will be awarded in total, being one (1) prize per Draw Period.
2. Draw Periods and draw dates
- Entries earned during each Draw Period will be entered into that Draw Period’s draw only:
Draw 1: Monday 7 September to Sunday 13 September 2026 - Draw Date: Wednesday 16 September 2026 - Winner published: Friday 18 September 2026
Draw 2 : Monday 14 September to Sunday 20 September 2026 - Draw Date: Wednesday 23 September 2026 - Winner published: Friday 25 September 2026
Draw 3: Monday 21 September to Sunday 27 September 2026 - Draw date: Wednesday 30 September 2026 - Winner published: Friday 2 October 2026
Draw 4: Monday 28 September to Sunday 4 October 2026 - Draw date: Wednesday 7 October 2026 - Winner published: Friday 9 October 2026
- All draws will take place at Dreamworld, Dreamworld Parkway, Coomera QLD 4209 at 11:00am AEST on the draw dates listed above.
- One (1) winner will be randomly drawn from all eligible entries received during the relevant Draw Period.
- All times stated are AEST. Queensland does not observe daylight saving time.
3. Eligibility
- Entry is open to holders of a valid eligible Annual Pass who are Australian residents.
- Where the winner is under 18 years of age, the prize must be accepted by a parent or legal guardian on their behalf, and any accompanying guests under 18 years of age must be accompanied by a parent or guardian where required.
- Employees of the Promoter and their immediate family members, and agencies associated with this promotion, are not eligible to enter.
- To receive an entry, the eligible Annual Pass must be valid and scanned at the point of entry to Dreamworld, WhiteWater World or SkyPoint during the Promotion Period.
- An entrant may win only one (1) prize during the Promotion Period. If an entrant who has already won a prize is drawn in a subsequent Draw Period, that entry will be set aside and a redraw conducted for that Draw Period.
- Incomplete, illegible, fraudulent or invalid entries will not be accepted.
4. Prize
- Each prize consists of one (1) fully catered Treehouse Cabana experience at WhiteWater World, comprising:
- One (1) day hire of the Treehouse Cabana at WhiteWater World, on a date to be agreed with the Promoter, for a party of up to eight (8) people in total including the winner;
- One (1) $200 food and beverage voucher, to be redeemed on the day of the Cabana booking;
- Eight (8) x 7 Slide Express passes, being one (1) pass per person; and
- One (1) single day Photo Pass for the group.
- Valid WhiteWater World admission is required for the winner and every guest for the day of the Cabana booking, and is NOT included in the prize. The winner and their guests are responsible for obtaining and paying for their own admission. Any person without valid admission will not be permitted to use any part of the prize.
- The value of each prize is up to AUD $1,388.55, comprising Treehouse Cabana hire ($349.00), eight (8) x 7 Slide Express passes ($799.60), a food and beverage voucher ($200.00) and a single day Photo Pass ($39.95). The total prize pool value across all four (4) prizes is up to AUD $5,154.20. [Cabana value is tentative and to be confirmed.]
- The prize is awarded to one (1) winner per Draw Period and covers a party of up to eight (8) people in total, including the winner. Where fewer than eight people attend, no refund, credit or substitution will be given for unused inclusions.
- The $200 food and beverage voucher must be redeemed in full on the day of the Cabana booking at participating WhiteWater World food and beverage outlets. No change or credit will be given on any unused balance, and the voucher is not transferable or redeemable for cash.
- The 7 Slide Express passes and Photo Pass are valid on the day of the Cabana booking only and are subject to the standard terms and operating conditions applying to those products.
- The Cabana must be booked in advance with the Promoter and taken on a scheduled WhiteWater World operating day within the 2026/27 WhiteWater World operating season, on or before 26 April 2027. The prize will expire and no compensation will be payable if it is not taken by that date.
- The Treehouse Cabana is a single, limited product. All bookings are subject to Treehouse Cabana availability on the winner’s requested date, and the Promoter cannot guarantee availability on any particular date. Winners are encouraged to book as early as possible.
- WhiteWater World operates seasonally and attractions may be closed due to weather, maintenance or operating conditions. No compensation, substitution or extension will be provided where the winner’s chosen date is affected, other than a reasonable opportunity to rebook, subject to availability.
- The prize is not transferable, exchangeable or redeemable for cash, except where required by law.
- Any expenses not expressly stated as being included in the prize, including but not limited to park admission, travel, accommodation, meals beyond the food and beverage voucher, parking, spending money and incidental expenses, are the responsibility of the winner and their guests.
- All prize components are subject to availability.
- The winner and guests must comply with all conditions of entry, park rules, safety requirements, height and swimming restrictions, and directions given by staff and representatives.
- If the winner is unable to attend, declines the prize, cannot be contacted, or is deemed ineligible, the Promoter may conduct a redraw for that Draw Period.
5. General
- The winner will be notified by telephone on the relevant draw date using the contact details associated with their Annual Pass account.
- The winner’s first initial, surname and postcode will be published on dreamworld.com.au by the date listed for that Draw Period in clause 2.
- The Promoter reserves the right to verify the eligibility of entrants and the validity of entries.
- If the promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated for any reason beyond the Promoter’s reasonable control, the Promoter reserves the right, subject to any applicable laws, to modify, suspend or cancel the promotion.
- The Promoter accepts no responsibility for late, lost, incomplete, incorrectly recorded or misdirected entries.
- By accepting the prize, the winner agrees to participate in reasonable promotional activity associated with the promotion without additional compensation, except where prohibited by law.
- Personal information collected in connection with this promotion will be handled in accordance with the Promoter’s Privacy Policy.
- Nothing in these Terms and Conditions excludes, restricts or modifies any consumer rights or guarantees under the Australian Consumer Law or any other applicable legislation.
- All decisions of the Promoter are final and no correspondence will be entered into regarding the outcome of the promotion.
Promotion details
- Promotion period: 7 September 2026 to 4 October 2026.
- Valid for one (1) classic hot dog and one (1) regular postmix soft drink or bottled water for $15, purchased together in a single transaction.
Eligibility
- Valid Dreamworld Annual Passholders only.
- Annual Passholder must be present and redeem the offer at the time of purchase.
Ticket validity and use
- Available at Food Central and Bite Me only. Premium, bottled, and specialty beverages are excluded. Not available with any other meal deal, combo, or set menu, and not available as part of any Dining Pass or prepaid meal package.
- Available during Central and Bite Me trading hours only, while stocks last.
General
- Not transferable, refundable, or redeemable for cash.
- Cannot be used in conjunction with any other offer, discount, promotion, or package unless otherwise specified.
- Dreamworld reserves the right to modify, suspend, or withdraw the promotion where reasonably necessary, subject to applicable laws.
- All other standard Dreamworld and venue terms and conditions apply.
Promotion details
- Promotion period: 7 September 2026 to 4 October 2026.
- Valid for four (4) Drumstick ice creams for $15, purchased together in a single transaction at any Dreamworld or WhiteWater World outlet stocking Drumstick ice creams.
- Offer is available for in-person purchases only.
Eligibility
- Valid Dreamworld+ Annual Passholders only.
- Annual Pass holder must be present at the time of redemption.
Ticket validity and use
- Flavour selection is subject to availability. Excludes all other ice cream, frozen, and confectionery products. While stocks last.
- Annual Pass must be scanned at the time of purchase.
- Subject to product availability.
General
- Not transferable, refundable, or redeemable for cash.
- Cannot be combined with any other offer unless otherwise specified.
- Dreamworld reserves the right to modify, suspend, or withdraw the promotion where reasonably necessary, subject to applicable laws.
- All other standard Dreamworld and venue terms and conditions apply.
Promotion details
- Promotion period: 7 September 2026 to 4 October 2026.
- Valid on full-priced Wipeout products at Main Street Emporium and Beyond the Beach.
- Valid Dreamworld Annual Pass must be scanned at the time of purchase.
Eligibility
- Valid Dreamworld Annual Passholders only.
Ticket validity and use
- Excludes products from any other brand or range.
- Not valid on already-discounted, sale, or clearance items. While stocks last. No rainchecks.
- Subject to stock availability.
General
- Discount applies to the regular retail price only.
- Not redeemable for cash, credit, or exchange.
- Cannot be used in conjunction with any other offer, promotion, or discount unless otherwise specified.
- Dreamworld reserves the right to modify, suspend, or withdraw the promotion where reasonably necessary, subject to applicable laws.
- All other standard Dreamworld retail terms and conditions apply.
Promotion details
- Promotion period: 7 September 2026 to 4 October 2026.
- Valid on WhiteWater World branded beach towels at Main Street Emporium and Beyond the Beach only.
- Annual Pass must be scanned at the time of purchase.
- Available at Main Street Emporium only.
Eligibility
- Valid Dreamworld Annual Passholders only.
Ticket validity and use
- The complimentary towel must be of equal or lesser value than the purchased towel and must be redeemed in the same transaction.
- Excludes all other towels and merchandise. While stocks last.
- Subject to stock availability.
General
- Discount applies to the regular retail price only.
- Not redeemable for cash, credit, or exchange.
- Cannot be used in conjunction with any other promotion, discount, or offer unless otherwise specified.
- Dreamworld reserves the right to modify, suspend, or withdraw the promotion where reasonably necessary, subject to applicable laws.
- All other standard Dreamworld retail terms and conditions apply.
Promotion details
- Promotion period: 7 September 2026 to 4 October 2026.
- Valid on new Cabana bookings at WhiteWater World visited between 18 September and 4 October 2026. Bookings may be made from 7 September 2026. One (1) $50 food and beverage voucher per Cabana booking.
- Valid Dreamworld Annual Pass must be scanned at the time of purchase.
Eligibility
- Valid Dreamworld Annual Passholders only.
- Annual Passholder must be present at the time of redemption.
Ticket validity and use
- The voucher is issued on arrival at the Cabana and must be redeemed in full on the day of the Cabana booking at participating WhiteWater World food and beverage outlets. No change or credit will be given on any unused balance.
- The voucher is not transferable, exchangeable, or redeemable for cash. This voucher is in addition to any food and beverage voucher included as standard with the Cabana type booked.
- Cabana bookings are subject to availability. Standard Cabana hire terms and conditions apply.
General
- Offer is not redeemable for cash, credit, or exchange.
- Cannot be combined with any other offer, promotion, or discount unless otherwise specified.
- Dreamworld reserves the right to modify, suspend, or withdraw the promotion where reasonably necessary, subject to applicable laws.
- All other standard Dreamworld attraction and operating terms and conditions apply.
1. Promotion details
- The promoter is Coast Entertainment Operations Limited ABN 67 671 268 841 of Dreamworld Parkway, Coomera QLD 4209 ("Promoter").
- The promotion commences at 12:01am AEST on 14 August 2026 and closes at 11:59pm AEST on 6 September 2026 ("Promotion Period").
- Eligible entrants will automatically receive one (1) entry each time they visit Dreamworld and/or SkyPoint during the Promotion Period and scan a valid eligible Annual Pass at entry.
- Eligible Annual Pass types include Dreamworld Annual Pass, All Worlds Annual Pass, Saver Annual Pass, Value Annual Pass, Locals Annual Pass and Interstate Annual Pass.
- One (1) automatic entry is awarded per eligible Annual Pass, per property, per day.
- Entrants may receive a maximum of two (2) entries per day by visiting and scanning their eligible Annual Pass at both Dreamworld and SkyPoint on the same day during the Promotion Period.
- The draw will take place at Dreamworld, Dreamworld Parkway, Coomera QLD 4209 at 11:00am AEST on 9 September 2026.
- One (1) winner will be randomly drawn from all eligible entries received during the Promotion Period.
2. Eligibility
- Entry is open to holders of a valid eligible Annual Pass who are Australian residents.
- Where the winner is under 18 years of age, the prize must be accepted by a parent or legal guardian on their behalf, and any accompanying guests under 18 years of age must be accompanied by a parent or guardian where required.
- Employees of the Promoter and their immediate family members, and agencies associated with this promotion, are not eligible to enter.
- To receive an entry, the eligible Annual Pass must be valid and scanned at the point of entry to Dreamworld or SkyPoint during the Promotion Period.
- Incomplete, illegible, fraudulent or invalid entries will not be accepted.
3. Ticket validity and use
- The prize consists of:
- One (1) exclusive VIP Behind the Scenes Supercars paddock tour experience for the winner and four (4) guests at the Gold Coast 500 event on a date and time to be advised by the event organiser;
- Exclusive access to the Supercars paddock as part of the guided experience;
- Access to the Motorsport Scales Garage;
- A photo opportunity on the Gold Coast 500 winner's podium with the event trophy;
- One (1) professional photograph captured during the podium experience; and
- Gold Coast 500 event entry tickets for the winner and four (4) guests.
- The total prize pool value is up to AUD $2,075.
- The prize is awarded to one (1) winner and is for the winner plus up to four (4) guests.
- The prize must be taken on the date specified by the Promoter and/or event organiser.
- The prize is not transferable, exchangeable or redeemable for cash, except where required by law.
- Any expenses not expressly stated as being included in the prize, including but not limited to travel, accommodation, meals, parking, spending money and incidental expenses, are the responsibility of the winner and their guests.
- All prize components are subject to availability and the requirements of the event organiser.
- The winner and guests must comply with all venue conditions of entry, event rules, safety requirements and directions given by event staff and representatives.
- If the winner is unable to attend, declines the prize, cannot be contacted, or is deemed ineligible, the Promoter may conduct a redraw.
4. General
- The winner will be notified by telephone on 9 September 2026 using the contact details associated with their Annual Pass account.
- The winner's first initial, surname and postcode will be published on dreamworld.com.au on 11 September 2026.
- The Promoter reserves the right to verify the eligibility of entrants and the validity of entries.
- If the promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated for any reason beyond the Promoter's reasonable control, the Promoter reserves the right, subject to any applicable laws, to modify, suspend or cancel the promotion.
- The Promoter accepts no responsibility for late, lost, incomplete, incorrectly recorded or misdirected entries.
- By accepting the prize, the winner agrees to participate in reasonable promotional activity associated with the promotion without additional compensation, except where prohibited by law.
- Personal information collected in connection with this promotion will be handled in accordance with the Promoter's Privacy Policy.
- Nothing in these Terms and Conditions excludes, restricts or modifies any consumer rights or guarantees under the Australian Consumer Law or any other applicable legislation.
- All decisions of the Promoter are final and no correspondence will be entered into regarding the outcome of the promotion.
Special events
Dreamworld Fun Run admission is not included in any Dreamworld entry product and must be purchased separately.
The health, safety and wellbeing of all our Dreamworld Fun Run participants is our number one priority.
- I recognise that participating in this event is potentially hazardous and that I should not enter and participate unless I am medically able and have the appropriate level of fitness.
- I understand that children under the age of 11 are required to be accompanied by a fully paid and registered parent and/or guardian for the duration of the run.
- In consideration of the acceptance of this entry, I assume full and complete responsibility for any injury or accident which may occur while I am travelling to or from the event, during the event, or while I am on the premises of the event.
- I also am aware of and assume all risks associated with participating in this event, including but not limited to falls, contact with other participants, the effect of weather, variations in conditions and conditions of the event grounds and surroundings.
- I, for myself and my heirs and executors, hereby waive, release, and forever discharge the event organizers, sponsors, promoters and each of their agents, representatives, successors and assigns, and all other persons associated with the event, for all my liabilities, claims, actions, or damages that I may have against them arising out of or in any way connected with my participation in this event. Specifically, I release LIVIN and the Company of any liability.
- I understand that this waiver includes any claims, whether caused by negligence, the action or inaction of any of the above parties, or otherwise.
- I hereby grant full permission to any and all of the above parties to use any photographs, videotapes, motion pictures, website images, recordings or any other record of this event.
- You further consent to receiving information from the promotors, sponsors, and organizers including details of other events and special offers or promotions.
- Event Entry can ONLY be granted on presentation of your Ticket. You may be required to provide a valid photo ID and the Credit Card used in purchase for verification at front entry. If this is unavailable, another credit card is required for security. Tickets are not redeemable for cash, not valid after the displayed date.
- Lost or stolen tickets will not be replaced.
- Age restrictions to some events will apply. ID required for all guests over the age of 18 years.
- Ticket prices will vary for different events. All Prices include GST.
- Tickets will not be available for purchase at the door on the night. Numbers to events are limited and bookings are essential.
- No discounts offered to Annual Pass Holders, Pensioners and Concession Card Holders.
- The entry price covers entry to the event on the specified date only and is only valid between the times noted on your entry ticket.
- No Food or Beverage may be brought onto Dreamworld, WhiteWater World or SkyPoint's premises during an event.
- Management reserves the right to inspect bags on entry and exit, and to refuse entry or remove guests for failure to comply with any condition of entry.
- Attire considered to be offensive and unsuitable will be refused entry on the night.
- All events will run as scheduled in the event of wet weather; venue/ride & attraction changes may apply.
- Dreamworld and SkyPoint reserves the right to change terms and conditions at any time without notice and adjust operating hours and/or change the venue, attractions and animal encounters without prior notice.
- The Global Bites Pass is valid for use only during the Dreamworld Street Food Festival from Saturday 4 April to Sunday 19 April.
- The Global Bites Pass is valid for single-day use only and must be fully redeemed on the day of first use. Any unused portions will be forfeited.
- The Global Bites Pass is valid for use during Dreamworld day trade hours only and is not valid for use at Dreamworld Night Market or any after-hours events.
- Redemption of Global Bites items is available only during individual outlet trading hours, which may vary.
- The Global Bites Pass is only redeemable at participating outlets and on selected Global Bites menu items.
- Global Bites menu items are tasting-sized portions and are smaller than standard or full-sized menu offerings.
- The Global Bites Pass cannot be used to redeem full-sized menu items or items outside of the designated Global Bites menu.
- The Global Bites Pass is non-refundable, non-transferable, and not redeemable for cash or credit.
- No further discounts, promotions, or offers can be applied in conjunction with the Global Bites Pass.
- Lost, stolen, or damaged passes will not be replaced or refunded.
- Dreamworld reserves the right to substitute menu items or participating outlets without prior notice due to availability or operational requirements.
- All food items are subject to availability while stocks last.
- The Global Bites Pass must be presented at the time of redemption; failure to do so may result in refusal of service.
- Alcoholic beverages, where included or available, are strictly limited to guests aged 18 years and over. Valid photo identification must be presented upon request. Responsible Service of Alcohol (RSA) laws apply.
- Dreamworld reserves the right to refuse service to any guest who is intoxicated, behaving inappropriately, or in breach of park rules.
- Entry to Dreamworld is not included with the Global Bites Pass and requires a valid park entry ticket or annual pass.
- Dreamworld reserves the right to amend these Terms & Conditions at any time without prior notice.
- Hot and cold coffee redemptions include standard preparation only. Syrups, flavourings, and alternative milks will incur an additional charge.
- The Wiggles performance is a free with entry event. A Dreamworld entry ticket or pass is required to partake in this event.
- Early Access Ticket Requirements: Children (3 - 13 years) attending need to have an Early Access ticket for The Wiggles and must be accompanied by an adult or legal guardian (minimum 16 years+) that also holds an Early Access ticket for The Wiggles. Children (0 - 2 years) do not need to have an Early Access ticket for The Wiggles when being accompanied by an adult or legal guardian (minimum 16 years+) that also holds an Early Access ticket for The Wiggles. Dreamworld entry is not included in The Wiggles Early Access ticket price, guests must have a valid Dreamworld entry ticket or pass to gain admittance to the park to attend The Wiggles performance.
- The Wiggles Early Access tickets are not redeemable for cash and are not valid after the displayed date or time. Once booking is made, performance time is final and cannot be exchanged for another performance time due to but not limited to change of mind or wrong time booked.
Christmas In July
1. Promotion details
- Event name: Dreamworld Christmas in July
- Location: Dreamworld, Gold Coast, Queensland
- Event dates: 27 June 2026, 3 July 2026 & 4 July 2026
- Event times: 5:30pm – 9:00pm (AEST), with a fireworks finale concluding each night.
- Event type: Separately ticketed, night‑time event.
- Ticket availability: Tickets are limited per event date and may sell out.
2. Eligibility
- The event is open to guests of all ages.
- All guests, including Dreamworld passholders, must hold a valid Christmas in July event ticket for the relevant date to attend.
- Standard entry conditions, including height, safety, and behaviour requirements, apply.
3. Ticket validity and use
- Each ticket is valid only for the specific event date selected at the time of purchase.
- Once a booking is made, the selected event date is final and cannot be exchanged for another event date, including due to change of mind, incorrect date selection, or weather conditions.
- In special circumstances, a request to change the event date (unless the event date is sold out) may be submitted for consideration by management by emailing [email protected] at least two (2) business days prior to the scheduled event date.
- If a date change request is approved, an administration fee of $4.95 per ticket is payable at the time the change is processed.
- Tickets are required for entry from 5:30pm and do not include access outside event operating hours.
- Event tickets include access to:
- Christmas light displays, festive lighting and décor
- Live Christmas entertainment and music
- Santa and Mrs Claus appearances
- Selected attractions and rides, excluding Australian wildlife precincts and any scheduled maintenance closures
- Ice slide
- Fireworks finale
- Wildlife exhibits and experiences are not available during event nights.
- Some experiences are optional paid add‑ons and are not included with the event ticket, including (but not limited to):
- Ice Skating
- Marshmallow Toasting
- Hide & Go Elf scavenger hunt
- Jane’s Christmas Buffet Dinner
- Santa’s Gift Grab
- Awkward Family Portraits
- Christmas Experience Pass
- Availability of rides, attractions, entertainment, fireworks, and add‑ons may vary by night and is subject to weather, safety, operational requirements, or other circumstances beyond Dreamworld’s control.
4. General
- Tickets are subject to availability and standard pricing at the time of purchase.
- Tickets are non‑transferable and not redeemable for cash.
- Refunds, exchanges, or replacements are provided in accordance with Australian Consumer Law.
- Dreamworld reserves the right to alter, suspend, or cancel any part of the event, including entertainment, attractions, or fireworks, where reasonably necessary due to operational, safety, or external factors.
- Guests must comply with all park rules, safety instructions, and staff directions at all times.
- All other standard Dreamworld ticket and entry Terms & Conditions apply.
1. Promotion details
- The Christmas Experience Pass is an optional add‑on available for purchase for the Christmas in July event.
- The Pass bundles selected festive activities and benefits into a single purchase.
- Inclusions are: Hide & Go Elf festive scavenger hunt, $20 GameSite play credit & Single Ride Express Pass
- Inclusions must be collected from Main Street Emporium on the night of the guest’s visit.
- The Christmas Experience Pass does not include entry to Christmas in July. A valid and separate Christmas in July event ticket is required.
2. Eligibility
- Available to guests holding a valid Christmas in July event ticket for the same night.
- The Christmas Experience Pass is valid only for the guest named on the ticket and is not transferable.
- Standard height, safety and participation requirements apply to individual inclusions.
3. Ticket validity and use
- The Christmas Experience Pass is valid only on the date of the Christmas in July event specified at time of purchase.
- All inclusions must be used on the same night as the event ticket and are not valid on any other date.
- GameSite play credit is issued as a single $20 credit and must be redeemed in accordance with GameSite conditions. No cash value applies and unused credit is forfeited.
- The Single Ride Express Pass provides one express queue access on one eligible ride only and is subject to ride availability, operational requirements, capacity, maintenance and weather conditions.
- Lost, stolen or damaged passes or inclusions will not be replaced.
4. General
- Tickets are non‑refundable and cannot be transferred or resold, subject to rights under Australian Consumer Law.
- The Christmas Experience Pass cannot be exchanged for cash or substituted for other products or experiences.
- Coast Entertainment Group reserves the right to vary, substitute or withdraw inclusions if required due to operational, safety or circumstances beyond reasonable control.
- All other standard Dreamworld entry, event and ride terms and conditions apply.
1. Promotion details
- The Christmas in July Ice Skating Session is a ticketed, time‑specific experience operating during the Christmas in July event.
- Each ticket includes: One (1) 45‑minute ice skating session & skate hire for the duration of the session
- The ice rink is located inside the Dreamworld Exhibition Centre.
- An Ice Skating Session ticket does not include entry to Christmas in July. A valid and separate Christmas in July event ticket is required.
2. Eligibility
- Children aged 3 years and over may participate.
- Children aged 3–5 years must be accompanied by a paying adult on the ice at all times.
- Children aged 3–17 years require guardian consent to participate.
- Participants must be able to skate safely and comply with all instructions provided by staff.
- External skates are not permitted.
- Socks must be worn while skating. Socks may be available for purchase on the night, subject to availability.
3. Ticket validity and use
- Ice Skating Session tickets are date‑specific and time‑specific.
- Guests must check in at the Dreamworld Exhibition Centre at least 15 minutes prior to their scheduled session.
- Late arrival may result in partial or full forfeiture of the session, with no refund or replacement session offered.
- Session capacity is capped and subject to availability.
- Once booked, session dates and times cannot be changed due to change of mind, incorrect booking, weather or operational circumstances.
- Tickets are non‑transferable and cannot be resold or exchanged, subject to rights under Australian Consumer Law.
4. General
- Tickets are non‑refundable except where required under Australian Consumer Law.
- Coast Entertainment Group reserves the right to modify, delay or cancel sessions due to safety, operational requirements or circumstances beyond reasonable control.
- Participants must comply with all safety requirements, rink rules and staff directions at all times.
- All other standard Dreamworld entry, event and ride terms and conditions apply.
1. Promotion details
- Hide and Go Elf is a self‑guided festive scavenger hunt experience available during the Christmas in July event.
- Each ticket includes: One (1) Hide and Go Elf scavenger hunt card, a self‑paced festive trail around the park, choice of one (1) prize from a selected range upon completion.
- Hide and Go Elf cards must be collected from Main Street Emporium on the night of the guest’s visit.
- Completed cards must be presented at GameSite to redeem the selected prize.
- Hide and Go Elf does not include entry to Christmas in July. A valid and separate Christmas in July event ticket is required.
2. Eligibility
- The experience is recommended for children aged up to 10 years.
- Adult supervision is recommended at all times.
- Participants must comply with all park rules, safety instructions and staff directions.
3. Ticket validity and use
- Hide and Go Elf tickets are valid only on the Christmas in July event date selected at time of purchase.
- Tickets are non‑transferable and cannot be resold or exchanged, subject to rights under Australian Consumer Law.
- Each ticket entitles the holder to redeem one (1) prize only upon completion of the scavenger hunt.
- Prizes are subject to availability and may vary. No cash or alternative substitution is available.
- Lost or damaged scavenger hunt cards will not be replaced.
4. General
- Tickets are non‑refundable except as required under Australian Consumer Law.
- Afterpay may be available as a payment option at checkout. Afterpay terms and conditions apply.
- Coast Entertainment Group reserves the right to modify or withdraw the experience due to operational, safety or circumstances beyond reasonable control.
- All other standard Dreamworld entry, event and park terms and conditions apply.
1. Promotion details
- Jane’s Christmas Buffet is a separately ticketed dining experience available during the Christmas in July event.
- Each booking includes: Access to Jane’s Christmas Buffet, a festive selection of hot and cold Christmas‑style dishes, access to the dessert station featuring a range of sweet treats.
- A Jane’s Christmas Buffet booking does not include entry to Christmas in July. A valid and separate Christmas in July event ticket is required.
2. Eligibility
- Suitable for families and groups.
- All guests must hold a valid buffet booking for the applicable session.
- Guests must comply with venue rules and staff directions at all times.
3. Ticket validity and use
- Buffet sessions are date‑specific and time‑specific.
- Session capacity is capped and subject to availability.
- Once booked, session dates and times cannot be changed due to change of mind, incorrect booking or weather.
- Tickets are non‑transferable and cannot be resold or exchanged, subject to rights under Australian Consumer Law.
- Buffet inclusions are available only during the booked session time. Late arrival may reduce dining time.
4. General
- Tickets are non‑refundable except where required under Australian Consumer Law.
- Afterpay may be available as a payment option at checkout. Afterpay terms and conditions apply.
- Menu items may vary and are subject to availability.
- Coast Entertainment Group reserves the right to modify, substitute or withdraw menu items or sessions due to operational, safety or circumstances beyond reasonable control.
- All other standard Dreamworld entry, event and dining terms and conditions apply.
Extras & Add-ons
Promotion Details
The Dreamworld Annual Dining Pass (“Annual Dining Pass”) is a standalone dining add-on product for use at Dreamworld and WhiteWater World and does not include park entry.
A valid Dreamworld entry ticket or Dreamworld Annual Pass is required to enter the park and redeem dining benefits.
The Annual Dining Pass provides Eligible Passholders with:
- One (1) eligible meal; and
- One (1) eligible snack
per single operating day at participating food outlets during standard park trading hours at Dreamworld and WhiteWater World (where applicable).
Drinks do not qualify as either an eligible meal or an eligible snack.
WhiteWater World dining inclusions are only available on days when WhiteWater World is open to the public.
The Annual Dining Pass is separate from any Dreamworld Annual Pass product. The expiry date of the Annual Dining Pass may differ from the expiry date of a Dreamworld Annual Pass or other admission product.
Eligibility
- The Annual Dining Pass is valid only for the registered Passholder and is issued for personal use only.
- A photo must be attached to the Annual Dining Pass at the time of activation.
- Dreamworld may request presentation of the Annual Dining Pass and valid photo identification at any time to verify Passholder identity.
- Annual Dining Passes and Daily Dining Cards cannot be shared, transferred, resold, exchanged, or redeemed for cash or credit.
- Only one (1) Daily Dining Card will be issued per eligible Passholder, per single operating day.
- The photograph attached to the Annual Dining Pass must be a current and accurate likeness of the registered Passholder and must match the name recorded on the Annual Dining Pass. The registered Passholder must be present in person to collect a Daily Dining Card. Daily Dining Cards will only be issued to the registered Passholder and cannot be collected, requested, or redeemed by any other person on the Passholder’s behalf.
Employee and Contractor Restrictions
- The Annual Dining Pass is not available for purchase or use by any person who is currently employed or otherwise engaged (directly or indirectly) as an employee, contractor, subcontractor, consultant, labour hire worker, volunteer, trainee, or similar by Coast Entertainment Holdings Limited or its related entities.
- This restriction applies regardless of whether the person is attending as a guest or outside working hours (including on rostered days off, leave or public holidays).
- Dreamworld may refuse sale, redemption or use of an Annual Dining Pass, and may suspend or cancel an Annual Dining Pass, where it reasonably believes, based on available information, that a person is ineligible under this clause.
- Purchasers are responsible for ensuring they are eligible prior to purchase.
- To the extent permitted by law, no refund, compensation, credit or replacement will be provided for change of mind or where the ineligibility arises from the purchaser’s own circumstances. Nothing in this clause excludes or limits any rights a consumer may have under the Australian Consumer Law.
Validity
The Annual Dining Pass is valid for twelve (12) months from the original date of purchase.
Definitions
“Eligible Passholder” means the holder of a valid Dreamworld entry ticket or Dreamworld Annual Pass
“Eligible meal entitlements” means one (1) eligible meal and one (1) eligible snack.
“Single operating day” means a single published trading day for Dreamworld and/or WhiteWater World as determined by Dreamworld.
“Daily Dining Card” means the physical card issued to Eligible Passholders for use on a valid single operating day. The Daily Dining Card provides entitlements to:
- One (1) eligible meal; and
- One (1) eligible snack
during the valid single operating day shown on the card.
Redeeming Your Daily Dining Card
To access dining inclusions, Eligible Passholders must first collect a Daily Dining Card on the single operating day of their visit from Main Street Emporium or another location as advised by Dreamworld on the day.
A valid Dreamworld Annual Dining Pass must be presented to receive a Daily Dining Card.
The Daily Dining Card is a physical card issued exclusively to Eligible Passholders and cannot be purchased separately.
The Daily Dining Card:
- Is valid only for the single operating day printed on the card;
- Includes one (1) eligible meal entitlement and one (1) eligible snack entitlement (which may be redeemed at the same or different outlets);
- Must be presented at participating outlets at the time of redemption.
Participating outlets cannot re-issue or replace Daily Dining Cards that have been lost or destroyed, or manually honour entitlements without a valid Daily Dining Card.
Eligible meal entitlements are linked to the Eligible Passholder and may only be redeemed by the Eligible Passholder.
Eligible meal entitlements are combined across Dreamworld and WhiteWater World and are not redeemable separately at each park on the same single operating day.
Re-entry to Dreamworld or WhiteWater World on the same single operating day does not reset eligible meal entitlements.
Eligible meal entitlements cannot be saved, accumulated, redeemed for cash, rolled over, or carried forward to another day.
Eligible meals and eligible snacks may be redeemed in any order during the single operating day.
Eligible meals, eligible snacks and participating outlets are determined by Dreamworld and may vary from time to time due to operational requirements, seasonal offerings, availability, or other business considerations.
Guests can refer to the Dreamworld website and iconography displayed on in-park menu boards at participating outlets for a full list of eligible menu items.
Some premium menu items, upgrades, add-ons, or specialty food items may be redeemed using the Daily Dining Card with an additional payment.
Drinks are not included as an eligible meal or eligible snack and can be purchased separately.
Food items purchased in addition to the redemption of eligible meal entitlements remain eligible for the applicable Annual Passholder food discount but cannot be used in conjunction with any other offer, discount, promotion, or voucher.
Item substitutions and menu modifications are not permitted.
Dietary requirements and allergen-friendly alternatives cannot be guaranteed and remain subject to availability. Where available, gluten-free alternatives may be substituted at no additional charge.
All food items are subject to availability and individual outlet operating hours.
Annual Dining Pass benefits cannot be redeemed through Chewzi mobile ordering, self-service kiosks, Food Central kiosks, or any other digital, mobile, or automated ordering platform within the park.
Food redeemed through the Annual Dining Pass must be consumed within Dreamworld or WhiteWater World and cannot be removed from the venue.
Redeemed food items may be shared between guests at the Eligible Passholder’s discretion.
Participating Locations and Exclusions
Eligible meal entitlements are redeemable at participating Dreamworld and WhiteWater World outlets during standard published daytime operating hours only, however are subject to occasional closures of such outlets due to operational reasons from time to time .
The following are NOT participating outlets:
- Jane’s Rivertown Restaurant;
- SkyPoint;
- Candy, Nut & Fudge;
- temporary or pop-up food outlets;
- Food vans and outlets operating during Dreamworld Night Market events;
- Food vans and outlets operating during special events, separately ticketed events, private functions, exclusive events, or after-hours events;
- Food vans and outlets operating during special and seasonal events including, but not limited to:
- Street Food Festival
- Winterfest
- Christmas in July
- Happy Halloween
- Country Fair
- Summer special events
- Corporate or education events
Eligible meal entitlements cannot be redeemed during special or after-hours events even where park access commenced during standard daytime operations.
Lost, Cancelled or Suspended Cards
Lost, stolen, damaged, forgotten, or unused Daily Dining Cards will not be replaced, refunded, or reissued.
Eligible meal entitlements are automatically suspended or cancelled where the associated Annual Dining Pass is suspended, revoked, cancelled, refunded, or otherwise terminated.
To the extent permitted by law, no compensation, refund, replacement entitlement, or extension will be provided due to ride closures, weather impacts, reduced operations, outlet closures, capacity restrictions, or operational interruptions.
Fair Use and Misuse
The Annual Dining Pass is intended for reasonable personal use by Eligible Passholders.
Dreamworld may monitor redemption activity and investigate suspected abusive, fraudulent, mischievous or inappropriate usage of the Annual Dining Pass or Daily Dining Card.
Dreamworld may refuse redemption or suspend Annual Dining Pass or Daily Dining Card entitlements where it reasonably believes that the use, or intended use, of the Annual Dining Pass or Daily Dining Card is improper or otherwise contrary to these terms and conditions.
Dreamworld may suspend or terminate Annual Dining Pass or Daily Dining Card entitlements where a Passholder engages in inappropriate, unlawful, unsafe, or abusive behaviour toward guests, team members, or Dreamworld operations.
General
Dreamworld reserves the right to amend participating outlets, eligible menu items, operating hours, redemption procedures, inclusions, and these Terms & Conditions at any time, to the extent permitted by law.
The Annual Dining Pass is subject to Dreamworld’s general park terms and conditions, operating calendars, and any applicable safety or operational requirements.
Entry to Dreamworld and WhiteWater World remains subject to the applicable park entry Terms & Conditions and Annual Pass Terms & Conditions.
Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies available to consumers under the Australian Consumer Law.
Annual Photo Pass Card – Premium
Includes unlimited digital ride photos, roving photographer snaps, and character photos from across the park, so you can relive the thrills, laughs, and magic long after your visit. Valid for 12 months from first use. Please note: Wildlife encounter photos are not included and must be purchased separately. Prints can also be purchased separately.
Multi Day Photo Pass Card – Premium
Includes unlimited digital ride photos, roving photographer snaps, and character photos from across the park, so you can relive the thrills, laughs, and magic long after your visit. Valid for 7 consecutive days from first use. Please note: Wildlife encounter photos are not included and must be purchased separately. Prints can also be purchased separately.
Single Day Photo Pass Card – Premium
Includes unlimited digital ride photos, roving photographer snaps, and character photos from across the park, so you can relive the thrills, laughs, and magic long after your visit. Valid for 1 day. Please note: Wildlife encounter photos are not included and must be purchased separately. Prints can also be purchased separately.
Single Day Photo Pass Card – Ride Only
The Dreamworld Ride Only Photo Pass includes unlimited digital ride photos from eligible rides across the park, so you can relive the action again and again. Please note: This pass does not include roving photographer photos, character photos, or wildlife encounter photos. Prints can be purchased separately.
- Photo passes can be purchased online (Dreamworld website) or in park (Fedelta only) then be redeemed at DreamPix (Dreamworld) or Beyond the Beach (WhiteWater World).
- Physical 6x8 photo prints can be purchased for $5 or an 8 x 10 for $10 each with a valid photo pass.
- Once Photo Pass Cards have been redeemed, an account is required to be created, and photos must be claimed within 30 days.
- Lost or stolen Annual Photo Pass cards cannot be replaced.
- Dreamworld entry is not included in the pass price, guests must have valid Dreamworld entry to gain admittance.
- Guest will receive an eTicket that they can present to DreamPix or Beyond the Beach either printed or on a mobile device. The voucher needs to be scanned into the Fedelta POS to make sure it’s valid and then the transaction can be finalised. Only One (1) voucher per transaction can be scanned into the Fedelta POS. If the voucher has already been used, you will receive an error message – Deal Expired or Consumed.
- Does not include entry, a separate entry ticket / pass is required.
- Available for purchase online and in park at Guest Services, Stroller Hire & Main Street Emporium
- Guests who purchase online will receive a barcode confirmation, which can be presented at the Guest Services information window or inside Guest Services to be issued the passport.
- Specific Cabanas have a maximum capacity, please review product information before booking.
- No discount applicable to Passholders.
- Entry to Dreamworld and WhiteWater World is not included in Cabana hire.
- Booking is only valid for the nominated day. Bookings are non-transferable. Cancellation fee is 100%.
- Pricing is on a per person basis.
- Valid for use on selected Dreamworld rides and WhiteWater World slides only.
- Height and safety restrictions apply on all rides.
- Ride Express does not guarantee preference of seat.
- Ride and Slide Express users must arrive on or after your ride time allocation. Please do not arrive early.
- Ride and Slide Express is only valid during normal operating hours.
- Ride and Slide Express access is only valid for purchaser.
- Dreamworld and WhiteWater World reserve the right to cancel any Ride or Slide Express booking where it has been determined the booking holder has not followed product's conditions.
- Rides included: Steel Taipan, King Claw, The Gold Coaster, Tail Spin, Shockwave, Sky Voyager, Kenny's Forest Flyer, Serpent Slayer, Big Red Boat Coaster, Deep Sea Dodgems, Humpty-Go-Round, Bananas in Pyjamas Carousel, Play School Wheel, Big Red Planes, Jungle Rush (excludes Motocoaster, The Giant Drop, Murrissippi Motors and Dreamworld Express).
- 10 Ride Express ONLY (not included for single or 5 ride express pass) 1x redemption for Murrissippi Motors.
- Slides included: Fully 6, SuperTubes Hydrocoaster, The Green Room, The BRO, The Rip, The Temple of Huey, The Little Rippers.
- For technical, operational and other reasons beyond our control any ride may be closed or otherwise be unavailable at any time without notification.
• Approx. 15-minute experience for up to 6 people, handler and photographer
• A briefing session
• Tong feeding the tiger with one 6" x 8" colour print
Sale Terms and Conditions
• Price excludes Park entry, games of skill, food, beverage, merchandise & Photographics.
• Experience is not transferable, cannot be sold, cannot be given to anyone else to use, is not redeemable for cash and cannot be used with any other offer.
• Dreamworld, WhiteWater World reserve the right to change terms and conditions at any time without notice as required
• Participants must be 13 years of age or older. Children aged 13 - 15 years must be accompanied by a paying participating Adult.
• Max 6 people per session
• Guests to arrive at Tiger Bazaar at 2:15pm for a 2:30pm experience start time.
Experience Terms & Conditions
• Dreamworld entry ticket is not included in the Tiger Feeding Experience price and must be purchased separately.
• Anyone not participating in the experience cannot be supervised by Dreamworld staff.
• Maximum of six (6) guests may participate in each session.
• All participants must sign an indemnity prior to their Tiger Feeding Experience.
• Due to safety reasons, pregnant women are not able to participate in this experience.
• All guests must be in good health
• Wheelchairs and walking aids are permitted
• Guests can take their own camera (still and video).
• Experience is for a nominated date and time only. It is non-refundable and non-transferable to another date.
• Cancellation fee is 100%.
• The tiger chosen for the feed is determined by the keeper and cannot be determined by the guest.
• Tiger Feeding Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of the tigers, keepers and guests. In the event an experience is cancelled, Dreamworld will endeavour to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.
• Guests must understand that these tigers are wild animals, and it is for our guest’s safety that participants must abide by the direction of the keepers always.
• Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Tiger Feeding Experience assumes acceptance of this disclaimer. Dreamworld standard conditions of entry apply.
• Proudly supporting the Dreamworld Wildlife Foundation.
• For safety reasons, you will not be able to participate in this activity if you are: Under the influence of alcohol or drugs or currently receiving medical treatment that may impair your judgement, balance, or vision. Suffering from a disability or condition that may prevent you following or understanding instruction given by the handler. This includes hearing or visual impairment and mental or physical disabilities. *Suffering from any condition not mentioned that may endanger yourself or others.
- Inclusions
• Approx. 60-minute experience for up to 5 people, handler and photographer
• A briefing session
• Pole feeding the croc with one 8" x 10" colour print
• Interact with a Snake. - Sale Terms and Conditions
• Price excludes Park entry, games of skill, food, beverage, merchandise & Photographics.
• Experience is not transferable, cannot be sold, cannot be given to anyone else to use, is not redeemable for cash and cannot be used with any other offer.
• Dreamworld, WhiteWater World reserve the right to change terms and conditions at any time without notice as required
• Restricted to 18 years and over
• Max 5 people per session
• Guests to arrive at Presto’s Training Café at 12.55pm for a 1pm experience start time.
• Seasonal experience, next available booking September 2026. - Experience Terms & Conditions
• Dreamworld entry ticket is not included in the Croc Feeding Experience price and must be purchased separately.
• Restricted to 18 years and over.
• Anyone not participating in the experience cannot be supervised by Dreamworld staff.
• Maximum of five (5) guests may participate in each session.
• All participants must sign an indemnity prior to their Croc Feeding Experience.
• All participants must be in good health and able-bodied.
• No wheelchairs or walking aids permitted.
• Guests can take their own camera (still and video).
• Experience is for a nominated date and time only. It is non-refundable and non-transferable to another date.
• Cancellation fee is 100%.
• The croc chosen for the feed is determined by the keeper and cannot be determined by the guest.
• Croc Feeding Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of the crocodiles, keepers and guests. In the event an experience is cancelled, Dreamworld will endeavour to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.
• Guests must understand that these crocodiles and snakes are wild animals, and it is for our guest’s safety that
participants must abide by the direction of the keepers always.
• Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Croc Feeding Experience assumes acceptance of this disclaimer. Dreamworld standard conditions of entry apply.
• Proudly supporting the Dreamworld Wildlife Foundation.
• For safety reasons, you will not be able to participate in this activity if you are: Under the influence of alcohol or drugs or currently receiving medical treatment that may impair your judgement, balance, or vision. Suffering from a disability or condition that may prevent you following or understanding instruction given by the handler. This includes hearing or visual impairment and mental or physical disabilities. *Suffering from any condition not mentioned that may endanger yourself or others.
Inclusions:
- Close encounter with a Dingo
- A briefing session with a handler
- Approx. 20 minutes
- One 6 x 8 colour print
Terms and conditions:
- Experience available Monday, Wednesday, Friday and Saturday.
- Maximum of 5 (Five) guests may participate in each session.
- Restricted to 7 years and over and children must be accompanied by a paid participating adult up to the age of 15 years
- Small children unable to participate in the experience must be supervised by an adult at all times
- Dingo Experience is only available to guests who have admission to Dreamworld on the day of the experience.
- Dreamworld admission is not included in price of the experience and must be purchased separately.
- Dingo Experience is for a nominated date and time only. It is non-refundable and non-transferable to another date, but may be transferred to another person. Cancellation fee is 100%.
- Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Dingo Experience assumes acceptance of this disclaimer. Dreamworld standard conditions of entry apply.
- Guests must understand that dingoes are wild animals and it is for our guest's safety that participants must abide by the direction of the handler at all times.
- All participants must be in good health and able-bodied. Wheelchairs or walking aids are not permitted.
- Dingo Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of the dingoes, keepers, and guests. In the event a Dingo Experience is cancelled, Dreamworld will endeavour to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.
- Each Dingo Experience will have the Dreamworld photographer present. A 6x8 photo in a souvenir folder is included in the experience and guests can collect from Kodak Shop after 1pm on the day of the Experience. Additional photos can be purchased if guests wish at the recommended fee per additional item.
- Guests must complete the Waiver Form prior to their experience.
- Guests must make their own way to Presto’s Training Cafe by 11:10am and the 20-minute experience will commence at 11:15am.
- For safety reasons, you will not be able to participate in this activity if you are:Under the influence of alcohol or drugs or currently receiving medical treatment that may impair your judgement, balance or vision.Suffering from a disability or condition that may prevent you following or understanding instruction given by the handler. This includes hearing or visual impairment and mental or physical disabilities.Suffering from an injury or disability that affects your mobility. Wheelchairs, walking aids and crutches are not permitted.Suffering from any condition not mentioned that may endanger yourself or others.
Inclusions:
- Close encounter with a koala
- A briefing session with a handler
- Approx. 10 minutes
- One 6 x 8 colour print (for up, and including, 4 people)
Terms and conditions:
- Koala photo is a printed (6x8) size and is for up to and including Four (4) people. Larger groups are available for purchase at the Koala photos outlet.
- To have your photo taken cuddling a Koala you must be 145cm tall, otherwise the photo will be beside whilst patting the Koala.
- Koala photos are currently available from 11am-3:30pm on various days, please see calendar for available days.
- Koala photo is only valid for the date booked.
- Dreamworld Wildlife Team reserves the right to adjust the experience to a pat photo where required to protect animal welfare.
Inclusions:
- Close encounter with a Bilby
- A briefing session with a handler
- Approx. 20 minute experience
Terms and conditions:
- Experience available Monday, Wednesday and Friday.
- Maximum of 3 (Three) guests may participate in each session.
- Participants must be 7 years or older. All children aged 7 to 15 must be accompanied by a paying adult who is also participating in the experience.
- Children who are too young to participate in the experience are not permitted inside the experience area and must remain outside, under the supervision of a responsible adult.
- Bilby Experience is only available to guests who have admission to Dreamworld on the day of the experience.
- Dreamworld admission is not included in price of the experience and must be purchased separately.
- Bilby Experience is for a nominated date and time only. It is non-refundable and non-transferable to another date but may be transferred to another person. Cancellation fee is 100%.
- Whilst all reasonable precautions are taken by Dreamworld to ensure the safety of our guests participating in this experience, Dreamworld shall not be responsible for any death or injury to any guest or loss of or damage to any property being worn or carried by any guests while participating in this experience. Purchase of Bilby Experience assumes acceptance of this disclaimer. Dreamworld standard conditions of entry apply.
- Guests must understand that bilbies are wild animals, and it is for our guest's safety that participants must abide by the direction of the handler at all times.
- Participants may use their own camera to take Photos (no flash photography) and Videos.
- Bilby Experiences may be cancelled at Dreamworld's discretion at any time should this be deemed to be in the best interest of the bilbies, keepers, and guests. In the event a Bilby Experience is cancelled, Dreamworld will endeavour to book guests into an alternative available date. If the alternative date is unsuitable, Dreamworld will refund the full price of the experience.
- All participants must be in good health and sign an indemnity form. Wheelchairs (view may be restricted) and walking aids are permitted.
- Guests must make their own way to Presto’s Training Cafe by 2:45pm and the 20-minute experience will commence at 2:50pm.
- To ensure the safety and enjoyment of all guests and animals, participation in this experience is not permitted if you: are under the influence of alcohol or drugs or currently receiving medical treatment that may affect your judgement, balance, or vision, have a medical condition or disability that may limit your ability to understand or follow verbal instructions from the handler, including hearing, vision, cognitive or physical conditions, or have any other condition that may pose a risk to yourself, other guests, or the animals.
- Dreamworld entry is not included in the experience price, guests must have valid Dreamworld entry to gain admittance.
- Booking is only valid for the date and time session purchased.
- The Tailwhip 360° Spinning Seat is not valid outside of purchased session times and is the purchaser's responsibility to ensure they ride within the session time purchased.
- Ride restrictions may apply and are subject to availability and may change without notice.
- The minimum height to ride is 130cm, and the maximum is 200cm.
- Please visit Park Health prior to purchasing tickets to discuss riding with any injuries, disabilities or physical concerns.
- No refunds will be provided for guests who purchase but are outside of the ride restrictions.
- Not valid with any other offer. Not redeemable for cash.
- Valid on Cabana hire only.
- Vouchers can be used in multiple transactions as the value will decrement from the $50 balance.
- No change or unused credit will be refunded.
- Vouchers are valid for redemption up until and including the 27.04.25
- Valid at any participating WhiteWater World Food & Beverage outlets. The vouchers will work within Dreamworld if presented but are still excluding Presto's Training Café, Candy Nut & Fudge and Dreamworld Night Market Vendor Food Trucks as per previous $50 F&B voucher campaigns. Not valid for Retail, Ride Express, Gamesite, Lego Store, Animal Experiences, SkyPoint Observation Deck or any other in park purchases.
Unlimited refills are only available on first day of redeeming your Sipper Cups. Ongoing unlimited refills are available for $9.90 on any other days when you visit the parks.
Price includes Post Mix. Sipper Cup/s are valid for redemption within 12 months of the purchase date. $4.00 additional for every re-fill for Frozen beverage. No further discounts apply
Ride Photo Pass Card
Includes unlimited digital copies of automated ride photos taken by Dreamworld or WhiteWater World (excludes Roving, Character, Old Time, Tigers and any Animal photos). Photo pass card does not include entry into Dreamworld and/or WhiteWater World. A valid entry ticket is required. Photo pass card is to be collected from the DreamPix shop (Dreamworld) or Beyond the Beach Shop (WhiteWater World) on arrival. Photo pass card will be active from date of collection. Annual or Season pass must be presented when using the Annual Photo pass card. Dreamworld may refuse any image to be added to a Photo pass card if deemed to be rude, offensive or of a dangerous nature. All images must have been taken on or after the day of Photo pass card activation. Any images taken before Photo pass card is activated are unable to be added to Photo pass card however are available for purchase. All images added to any Photo pass card will expire if not claimed within 30 days of being added. No refunds or exchanges and Photo pass cards are not transferable or replaceable. Dreamworld reserves the right to change these terms without notice.
Present your eticket to the team member at the DreamPix Photo outlet within Dreamworld or the Beyond The Beach outlet within WhiteWater World to receive your Ride Photo Pass Card. Photos must be added to the barcode on your actual Ride Photo Pass Card before you can redeem them. Any photos added to your eTicket barcode will not be available for viewing or downloading.
Annual Photo Pass Card
Includes unlimited digital copies of ride, roving and character photos taken by Dreamworld or WhiteWater World photographers (excludes Old-time, Tigers and any Animal photos) whilst visiting Dreamworld & WhiteWater World on your Ticket/Pass. Photo pass card does not include entry into Dreamworld and/or WhiteWater World. A valid entry ticket is required. Photo pass card is to be collected from the DreamPix shop (Dreamworld) or Beyond the Beach Shop (WhiteWater World) on arrival. Photo pass card will be active from date of purchase. Annual or Season pass must be presented when using the Annual Photo pass card. Dreamworld may refuse any image to be added to a Photo pass card if deemed to be rude, offensive or of a dangerous nature. All images must have been taken on or after the day of Photo pass card activation. Any images taken before Photo pass card is activated are unable to be added to Photo pass card however are available for purchase. All images added to any Photo pass card will expire if not claimed within 30 days of being added. No refunds or exchanges and Photo pass cards are not transferable or replaceable. Dreamworld reserves the right to change these terms without notice.
Present your eticket to the team member at the DreamPix Photo outlet within Dreamworld or the Beyond The Beach outlet within WhiteWater World to receive your Annual Photo Pass Card. Photos must be added to the barcode on your actual Annual Photo Pass Card before you can redeem them. Any photos added to your eTicket barcode will not be available for viewing or downloading.
Competitions
1. Promotion details
- The promoter is Dreamworld, operated by Coast Entertainment Operations Limited ABN 67 009 747 643 (Promoter).
- The promotion commences at 12:01am AEST on 3 September 2026 and closes at 11:59pm AEST on 12 September 2026 (Promotion Period).
- Eligible participants who complete the post attendance survey following Fun Run will receive one (1) entry into the prize draw.
- One (1) winner will receive 1 x $100 EFTPOS gift card (Prize).
- The Prize is not transferable, exchangeable or redeemable for cash, except where required by law.
- The winner will be selected by random draw on 15 September 2026.
- The winner will be notified using the contact details provided in the survey within two (2) business days of the draw.
- If the Prize is not claimed within a reasonable period determined by the Promoter, the Promoter reserves the right to conduct a redraw.
2. Eligibility
- Entry is open to individuals who complete the post attendance survey during the Promotion Period.
- To be eligible, participants must submit a completed survey and provide valid contact details.
- One (1) completed survey constitutes one (1) entry.
- Incomplete, illegible, duplicate or fraudulent entries may be deemed invalid.
- Employees of the Promoter and their immediate family members may enter unless otherwise prohibited by internal policies.
3. General
- By completing the survey and entering the promotion, participants agree to be bound by these Terms and Conditions.
- The Promoter reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process or submits an entry that is not in accordance with these Terms and Conditions.
- If the Prize becomes unavailable for reasons beyond the Promoter's reasonable control, the Promoter reserves the right to substitute the Prize with a prize of equal or greater value, subject to any applicable regulatory requirements.
- The Promoter's decision in relation to all aspects of this promotion is final and no correspondence will be entered into.
- The Promoter may collect and use participants' personal information for the purposes of administering the promotion in accordance with its Privacy Policy.
- Nothing in these Terms and Conditions excludes, restricts or modifies any consumer rights or guarantees provided under the Australian Consumer Law.
- Information on how to enter and prizes form part of these conditions.
- By completing the Ticket Survey, you (the entrant) agree to be bound by these terms and conditions.
- The Promoter is Coast Entertainment Operations (ABN 22 104 529 106) trading as Dreamworld and is located at Dreamworld, Dreamworld Parkway, Coomera, QLD, 4209
- The promotional period ends at 11.59pm AEST on the final day of each calendar month.
- Entry is open to Australian residents.
- An eligible entrant who is under 18yrs of age must obtain permission from a parent or guardian and provide evidence of the permission. Dreamworld reserves the right to verify the validity of any entry or entrant (including an entrant’s identity, age and place of residence) and to disqualify any entrant or entry which is not in accordance with these terms and conditions.
- The directors, management and employees of the Coast Entertainment Holdings group of companies and their immediate relatives (including children, niece, nephew, grandchildren or siblings) are ineligible to enter the competition.
- To enter, entrants must complete and submit the post-visit survey sent to them via email following their visit to Dreamworld or WhiteWater World.
- There is one (1) prize to be won in each calendar month. The prize includes one (1) EFTPOS Gift Card at a total value of $100.
- This competition is a Category 4 trade promotion and the selection of the winners will be selected randomly. The winners will be selected at Dreamworld Parkway, Coomera QLD 4209. The winner will be notified by email or mobile no later than 15 days post promotional period end date and the prize will be sent via registered post. The selection of the winner is final, and no correspondence will be entered into.
- Any component of the prize, which is forfeited cannot be exchanged for another prize, transferred or redeemed for cash.
- All Prizes cannot be exchanged or redeemed for cash. In the event the winner does not take the prize by the time stipulated, then a redraw will occur and the next random drawn winner will be contacted.
- The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss).
- Entries must be received by the Promoter during the promotional period.
- The Promoter reserves the right to verify the validity of entries and reserves the right to disqualify any entrant for tampering with the entry process or for submitting an entry which is not in accordance with these conditions of entry, or if the entrant is engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
- By entering this competition, you consent to the collection of your personal information by or on behalf of Dreamworld for the primary purposes of enabling it to administer the promotion and publicise its winner(s) and to market its products to you. The personal information of each winner may be provided to others assisting in the conduct of the promotion, including the promotion administrator, prize suppliers and deliverers, and to regulatory authorities. You may contact the Promoter by post at the address stated in condition 3 to request access to, or corrections of, any of your personal information that is held by Dreamworld. If you do not provide accurate personal information, Dreamworld may determine that you are not eligible to win a prize.
Information on how to enter and prizes form part of these conditions.
- By updating your email preferences via the Dreamworld Preference Centre, you (the entrant) agree to be bound by these terms and conditions.
- The Promoter is Coast Entertainment Operations (ABN 22 104 529 106) trading as Dreamworld and is located at Dreamworld, Dreamworld Parkway, Coomera, QLD, 4209.
- The promotional period commences on 23 May 2025 and ends at 11.59pm AEST on 5 June 2025.
- Entry is open to Australian residents aged 18 years and over.
Dreamworld reserves the right to verify the validity of any entry or entrant (including an entrant’s identity, age and place of residence) and to disqualify any entrant or entry which is not in accordance with these terms and conditions. - The directors, management and employees of the Coast Entertainment Holdings group of companies and their immediate relatives (including children, niece, nephew, grandchildren or siblings) are ineligible to enter the competition.
- To enter, entrants must successfully update their preferences via the designated Dreamworld Preference Centre form during the promotional period. Only one entry per person is permitted.
- There are ten (10) prizes to be won. Each prize consists of one (1) $100 digital VISA Gift Card, for a total prize pool of $1,000.
- This competition is a Category 4 trade promotion and the selection of winners will be conducted via random draw. The draw will take place at Dreamworld, Dreamworld Parkway, Coomera QLD 4209 within 7 days of the promotional period ending. The winners will be notified by email no later than 15 June 2025. Prizes will be distributed via email.
- The selection of winners is final and no correspondence will be entered into.
- Any component of the prize which is forfeited cannot be exchanged, transferred or redeemed for cash.
- In the event that a winner cannot be contacted or does not claim their prize within 14 days of notification, a redraw will occur and an alternate winner will be selected.
- The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) in connection with the prize or the competition.
- Entries must be received by the Promoter during the promotional period.
- The Promoter reserves the right to verify the validity of entries and reserves the right to disqualify any entrant for tampering with the entry process or for submitting an entry which is not in accordance with these conditions of entry, or if the entrant is engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
- By entering this competition, you consent to the collection of your personal information by or on behalf of Dreamworld for the primary purposes of enabling it to administer the promotion and publicise its winner(s), and to market its products to you. The personal information of each winner may be provided to others assisting in the conduct of the promotion, including the promotion administrator, prize suppliers and deliverers, and to regulatory authorities.
- You may contact the Promoter by post at the address stated above to request access to, or correction of, any of your personal information held by Dreamworld. If you do not provide accurate personal information, Dreamworld may determine that you are not eligible to win a prize.
- Information on how to enter and prizes form part of these conditions.
- By submitting an entry, you (the entrant) agree to be bound by these terms and conditions.
- The Promoter is Coast Entertainment Operations (ABN 22 104 529 106) trading as Dreamworld and is located at Dreamworld, Dreamworld Parkway, Coomera, QLD, 4209
- The promotional periods take place between 05/08/2025 and 22/08/2025
- Entry is open to Australian residents with a publicly available instagram account.
- An eligible entrant who is under 18yrs of age must obtain permission from a parent or guardian and provide evidence of the permission. Dreamworld reserves the right to verify the validity of any entry or entrant (including an entrant’s identity, age and place of residence) and to disqualify any entrant or entry which is not in accordance with these terms and conditions.
- The directors, management and employees of Dreamworld, WhiteWater World, SkyPoint and their immediate relatives (including children, niece, nephew, grandchildren or siblings) are ineligible to enter the competition.
- To enter: Entrants must capture and post a photo taken at Dreamworld on Instagram, tag @dreamworldau in the image and use the hashtag #dreamworld100k in their photo caption. Their profile must be set to public to allow Dreamworld to view the photo for the judging. Entries will not be accepted on any other social media platforms, via direct message or in purpose.
- There are one hundren (100) prizes to be won. The prizes awarded are: 100 x 2 adult & 2 child Dreamworld only entry tickets.
- This competition is a game of skill and the selection of the winners will be based on the creativity of the photo taken. The winners will be selected at Dreamworld Parkway, Coomera QLD 4209. The winner will be notified by Instagram direct message the week of 25 August 2025 and the prize can be emailed only. The selection of the winner is final, and no correspondence will be entered into.
- Any component of the prize, which is forfeited cannot be exchanged for another prize, transferred or redeemed for cash.
- All Prizes cannot be exchanged or redeemed for cash. In the event the winner does not take the prize by the time stipulated, then a redraw will occur and the next winner will be contacted.
- The promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss).
- Entries must be received by the Promoter during the promotional period.
- The promoter reserves the right to verify the validity of entries and reserves the right to disqualify any entrant for tampering with the entry process or for submitting an entry which is not in accordance with these conditions of entry, or if the entrant is engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
- By entering this competition, you consent to the collection of your personal information by or on behalf of Dreamworld for the primary purposes of enabling it to administer the promotion and publicise its winner(s) and to market its products to you. The personal information of each winner may be provided to others assisting in the conduct of the promotion, including the promotion administrator, prize suppliers and deliverers, and to regulatory authorities. The collection and use of your personal information, including requesting access or corrections to it, shall be in accordance with our Privacy Policy. If you do not provide accurate personal information, Dreamworld may determine that you are not eligible to win a prize.
- By submitting a photo as a part of your competition submission, you agree to permit Dreamworld the rights to use your photo on their website and social media channels in perpetuity.
Dreamworld LEGO® Certified Store
FAULTY GOODS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund at your choice for a major failure. However, if the failure is minor, for example the goods are not of an acceptable quality, we will fix the problem by choosing whether to give you a free repair instead of a replacement or refund.
MISSING PIECES
If you are missing pieces from your purchase, you can contact LEGO for replacements to be sent directly to you on 1800 823 757.
CHANGE OF MIND
Even if your goods are not faulty, but you simply change your mind on a purchase, you have 28 days to return your items to us for a full refund or exchange.
The following conditions apply to a change of mind:
- goods must be returned in a saleable condition.
- original proof of purchase must be provided.
- by saleable condition we mean that the item has not been opened or used, is still in its original packaging and all manuals, packaging and accessories are included. If the item is unboxed or partially assembled, we will be unable to offer a refund or exchange, so please take your time when making your choice to avoid any inconvenience at a later date.
- gift cards cannot be refunded or exchanged.
OTHER DETAILS
All requests for repairs, refunds or exchanges are subject to the following conditions:
- email [email protected] with your order or reference number and reason for requesting a repair, refund or exchange.
- exchanges are subject to stock availability.
- in accordance with the Australian Consumer Law, you are responsible for the shipping costs in the case of a change of mind exchange. We will cover the reasonable costs associated with returns and replacements where goods are found to be faulty.
- all goods returned for refund or exchange remain the responsibility of the purchaser until received by Dreamworld LEGO Certified Store.
- an authorised refund will be provided using your original payment method within 10 business days of being approved by Dreamworld LEGO Certified Store.
- at the time of a refund, if a VIP card was used in the original transaction then the points will be returned to the card balance.
By participating in the Dreamworld LEGO® Store VIP Program, you agree to be bound by these Terms and Conditions. Therefore, it is important that you read the Terms and Conditions carefully.
What is the Dreamworld LEGO® Store VIP Program?
The purpose of this program is to provide members with rewards points (Dreamworld LEGO® Store VIP Points) in respect of each eligible purchase made at the Dreamworld LEGO® Store.
The Dreamworld LEGO® Store VIP Program is conducted by Coast Entertainment Operations (ACN 104 529 106) of Level 6, 63 Mount Street, North Sydney, NSW 2060 (Dreamworld), the operator of the Dreamworld LEGO® Certified Store, and is exclusively for the Dreamworld LEGO Store only and does not form part of the following programmes:
- Any official LEGO VIP program which is exclusive to LEGO.com and LEGO owned Stores;
- Any Dreamworld VIP or discount programmes with benefits to be used or redeemable in any Dreamworld attraction.
If you have any questions before you join the Dreamworld LEGO® Store VIP Program or during your membership, you may contact the Dreamworld LEGO® Store on (07) 5588 1151 during store opening hours or email [email protected].
Who can become a member of the Dreamworld LEGO® Store VIP Program?
You can only become a member of the Dreamworld LEGO® Store VIP Program if you are aged eighteen (18) years or over and a legal resident of Australia or New Zealand.
How can I join the Dreamworld LEGO® Store VIP Program?
You can join the Dreamworld LEGO® Store VIP Program by signing up at the Dreamworld LEGO® Store.
What information do I need to provide?
In order to join the Dreamworld LEGO® Store VIP Program, you must provide the Dreamworld LEGO® Store with the following information at the time you sign up:
(i) A member name (first and last name);
(ii) Valid email;
(iii) Postcode;
(iv) Phone number; and
(v) Date of Birth.
You must ensure that you keep your email address operational and notify us by contacting the Dreamworld LEGO® Store if you change it. You will not receive important program notifications if you fail to do so.
Will I receive marketing communications from the Dreamworld LEGO® Store?
As a Dreamworld LEGO® Store VIP Member, you will automatically receive emails regarding your membership and promotions associated with the Dreamworld LEGO® Store. If you unsubscribe from these emails, you will no longer receive important program information.
How do I earn Dreamworld LEGO® Store VIP Points?
You will earn Dreamworld LEGO® Store VIP Points every time you make an eligible purchase of LEGO® products at the Dreamworld LEGO® Store located at Dreamworld, Dreamworld Parkway, Coomera, QLD. Program is only valid for instore purchases at the Dreamworld LEGO Store. Your Dreamworld LEGO Store VIP Card cannot be used to accumulate LEGO VIP Points at any other LEGO Store or online nor used to accumulate any loyalty points on any Dreamworld loyalty programmes.
Eligible purchases are defined as any LEGO® merchandise available for purchase at the Dreamworld LEGO® Store, excluding gift cards. (You will not earn Dreamworld LEGO® Store VIP Points upon purchase of a gift card, but when a gift card is used by a Dreamworld LEGO® Store VIP member to make an eligible purchase, the VIP member using the gift card will earn Dreamworld LEGO® Store VIP Points). Dreamworld LEGO® Store VIP points cannot be earnt on any additional service fees incurred such as delivery or postage charges.
To earn points for purchases, you must provide your current Dreamworld LEGO® Store VIP Card at the time of purchase.
Where can I use the Dreamworld LEGO® Store VIP Program?
The Dreamworld LEGO® Store VIP Program may be used for purchases made instore at the Dreamworld LEGO® Store only. Points, rewards and exclusive offers can only be redeemed at the Dreamworld LEGO® Store and cannot be used in conjunction with purchases online or from any other retailer.
How many points do I earn?
You will earn 0.05 points for every AUD$1.00 spent on eligible purchases at the Dreamworld LEGO Store. Redeeming 10 Points (earnt based on a AUD$200 spend) qualifies a Dreamworld LEGO® Store VIP member for a discount of AUD$10.00 off their next purchase at the Dreamworld LEGO® Store.
What is the value of the Dreamworld LEGO® Store VIP Points?
Dreamworld LEGO® Store VIP Points do not have a cash value. Points may be accumulated to earn members a discount on eligible purchases.
Do I earn Dreamworld LEGO® Store VIP Points when I make purchases with a gift card?
Yes, you will earn Dreamworld LEGO® Store VIP Points on eligible purchases made by you with gift cards.
When will I receive my Dreamworld LEGO® Store VIP Points?
Earned Dreamworld LEGO® Store VIP Points will be added to your account when the transaction is completed.
When can I redeem my Dreamworld LEGO® Store VIP Points?
Once your points balance reaches 10 points, you may redeem your points for a discount of AU$10.00 off the price of purchases made at the Dreamworld LEGO® Store. You may redeem this discount on your next purchase at the Dreamworld LEGO Store, or you may choose to accumulate points. You will be eligible to receive a discount of AU$10.00 off the price of purchases made at the Dreamworld LEGO® Store for every 10 points that you accumulate.
When you make a purchase and redeem Dreamworld LEGO® Store VIP Points, you will earn additional VIP points on the net amount of your purchase, after the discount is applied, not on the full purchase price prior to applying the VIP discount.
Can I redeem points on the same purchase upon which they are earned?
No, it is not possible to redeem Dreamworld LEGO® Store VIP Points during the same transaction in which they are earned.
Can I use Dreamworld LEGO® Store VIP Points towards the purchase of gift cards?
No, points may not be redeemed against the purchase of gift cards. However, you will earn Dreamworld LEGO® Store VIP Points when you use a valid gift card to make an eligible purchase at the Dreamworld LEGO® Store.
Can I redeem Dreamworld LEGO® Store VIP Points for cash?
No, Dreamworld LEGO® Store VIP Points have no cash value, and cannot be redeemed for cash. In cases where the discount earned through redemption of Dreamworld LEGO® Store VIP Points exceeds the value of the purchase, change will not be given.
Can I buy extra Dreamworld LEGO® Store VIP Points?
No, VIP Points cannot be purchased, transferred or redeemed for cash.
What if I need to return a product from which I have earned Dreamworld LEGO® Store VIP Points?
If you return products for refund, any points earned for the purchase will be deducted from your account balance, and any points which were redeemed in connection with the purchase will be added to your account balance.
Do my Dreamworld LEGO® Store VIP Points expire if they are not redeemed?
Yes, all Dreamworld LEGO® Store VIP Points expire two (2) years after they are earnt if they have not been redeemed.
What if I lose my Dreamworld LEGO® Store VIP Card?
If your Dreamworld LEGO® Store VIP Card is lost or stolen, you must contact the Dreamworld LEGO® Store for a replacement card. Please note that you will need to provide proof of identity to process your request. The lost card will be deactivated and replaced by a new one.
Will I be reminded before the expiry of my Dreamworld LEGO® Store VIP Points?
No, but you will be notified if your account has been inactive for a period of time up to one year.
How do I cancel my membership?
You may cancel your Dreamworld LEGO® Store VIP membership by contacting the Dreamworld LEGO® Store. You may be asked security questions related to your account to verify that it is your account. Any accrued Dreamworld LEGO® Store VIP Points will be forfeited at the time of cancellation.
Are there any consequences if I do not comply with these Terms and Conditions?
If you fail to meet or observe any of these Terms and Conditions, Dreamworld reserves the right, at its sole discretion, to terminate your membership with immediate effect.
No compensation will be offered for points earned if your Dreamworld LEGO® Store VIP membership is terminated.
What if Dreamworld LEGO® Store VIP Points are credited to my account by mistake?
Dreamworld reserves the right to cancel or remove points which have been issued to your account by mistake or due to a system or human error. Dreamworld will not tolerate deliberate misuse of the system when/if an error in the number of points occurs and such misuse will lead to termination of the member's account and a ban on future use.
Can Dreamworld cancel or make substantial changes to the Dreamworld LEGO® Store VIP Program or these Terms and Conditions?
Yes, Dreamworld reserves the right to cancel or substantially modify the Dreamworld LEGO® Store VIP Program or these Terms and Conditions at any time. If Dreamworld does so, you will be notified by email one (1) month prior to the cancellation or any substantial modification.
How will Dreamworld use personal information and other data relating to me?
Your personal information will be handled by Dreamworld in accordance with its privacy policy, a current copy of which may be accessed at https://www.dreamworld.com.au/general/privacy-policy (Privacy Policy). Dreamworld’s Privacy Policy will be updated from time to time and posted on its website. By participating in the Dreamworld LEGO® Store VIP Program, you acknowledge that you have read and accept the current Privacy Policy.
Personal information provided by you in connection with the Dreamworld LEGO® Store VIP Program will be used for the primary purpose of enabling Dreamworld to administer the Dreamworld LEGO® Store VIP Program and those secondary purposes disclosed in the Privacy Policy.
What if I wish to access, update or remove my personal information or have a privacy related complaint?
Please email us at [email protected] if you wish to access, update or remove your personal information or have a privacy related complaint.
Any complaint regarding a breach of the Australian Privacy Principles will be investigated by an authorised officer. The complainant will be advised of the outcome of the investigation as soon as practicable.
